LibCRM: A CRM for Outreach Librarians w/ New Operational Emailing Functionality!
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Sunday, January 26, 2020
2:30pm - 2:45pm (Eastern Time - US & Canada) change time zone
2:30pm - 2:45pm (Eastern Time - US & Canada) change time zone
About:
LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.
We'll cover:
- Tracking relationships and interactions with faculty, students, staff, and partners.
- Assigning tasks, running activity reports, reviewing a full history of interactions.
- Ideas on customizing the library experience and services for your users based on the history of previous interactions.
- New Operational Email Functionality
Time Zone: Eastern Time - US & Canada (change)
Best Practices for Resources Icons in LibGuides
Resource icons can be used for databases and other assets to indicate the resource type or features and even link to additional information. Learn how to build icons that match your services and are...
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- Date:
- Thursday, April 25, 2024
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal: Events, Spaces, Tickets, and more
Calendars, Spaces, & Appointments - oh my! LibCal makes your customer-facing calendars easy for patrons and staff alike.
LibCal's modules are fully interactive with each other, so creating an Event...
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- Date:
- Thursday, April 25, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal Sales Demonstrations
- Register!
Patron Point: Email Previewing and Testing with Dynamic Content in Emails
Crafting targeted emails for your patrons has never been simpler. Instead of creating entirely different emails to send to different mailing lists, with Patron Point you can create one email with...
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- Date:
- Friday, April 26, 2024
- Time:
- 12:30pm - 1:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
Summer Reading Programs for Adults in LibGuides with Events in LibCal
Does your library have a summer reading program for adults? In this session, we'll create a guide to summer reading fun for adults and show you how to create events in LibCal. Then we'll see three...
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- Date:
- Monday, April 29, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Sharing Library News with a LibGuides Blog
The blogs area in LibGuides is all-new! Join us for a one-hour session as we demonstrate how to share your library news and highlight new collections and services. Blogs allow your patrons to...
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- Date:
- Tuesday, April 30, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Get the Best Patron Reach: Using A/B Testing in Patron Point Emails
Take advantage of Patron Point’s pre-built A/B testing capabilities, and help your library optimize content. A/B testing allows users to create multiple versions of the same email to see which...
More
- Date:
- Wednesday, May 1, 2024
- Time:
- 12:30pm - 1:00pm
- Session Type:
- Advance Your Skills
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
LibAnswers: Springy Picks Top Tips & Tricks
Join Springy Michelle for top tips on getting the most out of LibAnswers. We will talk about tricks for tickets, design tips for FAQs that pop and creating some perfect personal settings and...
More
- Date:
- Wednesday, May 1, 2024
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
Make your Summer Reading Guide Interactive!
Your Summer Reading LibGuide may be just about ready to go, but how about making it a bit more fun and interactive? Join us for this short session where we will share a few tips and tools to make this...
More
- Date:
- Thursday, May 2, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Patron Point: Creating a Segment
Join us for a deep dive into Patron Point Segment Building. Segments are dynamic mailing lists, and they are the key to higher engagement. Learn how to maximize the use of prebuilt segments, build...
More
- Date:
- Monday, May 6, 2024
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- Patron Point
- Register!
