LibCRM: A CRM for Outreach Librarians w/ New Operational Emailing Functionality!
- Sunday, January 26, 2020
- 2:30pm - 2:45pm U.S. ET (UTC -5)
- Talia Richards
- Session type:
- Live @Conference
- ALA Midwinter: Philadelphia Booth #1056
- Products covered:
In this session:
LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.
- Tracking relationships and interactions with faculty, students, staff, and partners.
- Assigning tasks, running activity reports, reviewing a full history of interactions.
- Ideas on customizing the library experience and services for your users based on the history of previous interactions.
- New Operational Email Functionality
Products covered: Flash Presentation, LibCRM
Registration is not required, but is recommended to receive a reminder email and ics file to add to your calendar.
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