Event Title

LibCRM: A CRM for Outreach Librarians w/ New Operational Emailing Functionality! (Streamed Live on Facebook)

Monday, January 27, 2020
12:30pm - 12:45pm (Eastern Time - US & Canada) change time zone

Event Details

Details

Products Covered:
Flash Presentation   LibConnect  
Location:
ALA 2023 - Booth #1525
Session Type:
Live @Conference
Springy:
Talia Richards-Resendes

About:

This event will be streamed via Facebook Live!

LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.

We'll cover:

  • Tracking relationships and interactions with faculty, students, staff, and partners.
  • Assigning tasks, running activity reports, reviewing a full history of interactions.
  • Ideas on customizing the library experience and services for your users based on the history of previous interactions.
  • New Operational Email Functionality

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.