Event Info

Keeping Important Info Up-to-Date with LibAnswers

Friday, March 20, 2020
1:00pm - 2:00pm (Eastern Time - US & Canada) change time zone

About:

We will look how to manage important information about your library, school, university or business, etc, in relation to the current crisis. By creating a Covid-19 FAQ Group in LibAnswers embedding and updating important information will be easier. With widgets you will only need to update information in one location and it will automatically be updated everywhere your widgets have been used.

We'll cover:

  • Creating a Covid-19 FAQ Group
  • Uploading Important Documents to FAQs
  • Creating Widgets to Embed lists of FAQs
  • Creating Widgets to Embed full FAQs in webpages
  • Creating topics & keywords help with search results
  • Creating Marcos for Tickets
  • Creating Canned Messages for LibChat
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