Offering Help Online @ Your Library

Friday, April 10, 2020
2:00pm - 2:45pm U.S. ET (UTC -4)
Michelle Lustig
Session type:
Basic Training Session
Cross Product Training Room: https://springshare.zoom.us/j/938927873
Products covered:
  LibAnswers     LibCal     LibGuides & LibGuides CMS     Online Learning - COVID-19  
User Level:
All Users  

In this session:

Times have changed and you now have to offer many of your library services virtually. This session will show you how you can use your Springshare tools, to offer reference help even if your physical doors are closed.

In this session we will learn how to:

  • Create a Virtual Reference/Support Appointment Landing Page in LibCal
  • Create Personal Virtual Reference Portal Pages in LibGuides
  • Create and Embed LibChat Widgets within Portal Pages
  • Use Screensharing with LibAnswers

This session is intended for: All Users

Products covered: LibAnswers, LibCal, LibGuides & LibGuides CMS, Online Learning - COVID-19

Registration is not required, but is recommended to receive a reminder email and ics file to add to your calendar.

Webinar Software

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.