LibChat: Setting Up LibChat & Screensharing for Virtual Help Desks
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Monday, May 11, 2020
1:00pm - 2:00pm (Eastern Time - US & Canada) change time zone
1:00pm - 2:00pm (Eastern Time - US & Canada) change time zone
About:
Learn how to set up your LibChat system for virtual help services. This session includes some training tips for you to share with your staff. Show them how to set up personal LibChat settings, such as nicknames and canned messages.
In the Session:
- LibChat System Settings
- Setting Up Departments
- Personal Settings
- Creating System Canned Messages
- Setting Up Chat Widgets
- Answering & transferring chats
- Using the Iframe chat feature
- Screensharing
Time Zone: Eastern Time - US & Canada (change)
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