Event Title

Training Tidbits: Time Saving with Macros in LibAnswers & Canned Messages in LibChat

Tuesday, June 30, 2020
12:30pm - 12:50pm (Eastern Time - US & Canada) change time zone

Event Details


Products Covered:
Session Type:
Training Tidbit Session
Carrie Williams

Previously Recorded Session


Bite-sized training sessions that are easy to digest! Join us for a 20 minute mini-session as we look at ways to set up reusable messages in LibAnswers. These will save you from typing out the same replies over and over again!

We'll cover:

  • Creating macros for ticket replies and transfers (including SMS macros)
  • Making use of template tokens
  • Setting up canned messages for LibChat
User Level:
Beginner Users  
Registration has closed.

Webinar Software

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