Training Tidbits: Time Saving with Macros in LibAnswers & Canned Messages in LibChat
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Tuesday, June 30, 2020
12:30pm - 12:50pm (Eastern Time - US & Canada) change time zone
12:30pm - 12:50pm (Eastern Time - US & Canada) change time zone
About:
Bite-sized training sessions that are easy to digest! Join us for a 20 minute mini-session as we look at ways to set up reusable messages in LibAnswers. These will save you from typing out the same replies over and over again!
We'll cover:
- Creating macros for ticket replies and transfers (including SMS macros)
- Making use of template tokens
- Setting up canned messages for LibChat
Time Zone: Eastern Time - US & Canada (change)
Learning Lab: Get Noticed with Notices
Notices are prime engagement opportunities for you and your patrons. Rather than sending boring text-only informational emails, create vibrant emails that share more about what the library has to...
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- Date:
- Tuesday, November 19, 2024
- Time:
- 12:30pm - 1:30pm
- Session Type:
- Learning Lab
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
Creating Revenue for the Library with LibCal
If your library offers additional services like passports, private use of meeting rooms, or offers small single-use items like earplugs, headphones or printing supplies, you can use LibCal to manage...
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- Date:
- Tuesday, November 19, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal New session!
- Register!
Level Up LibGuides: Curate, Write, and Design Better Guides
Here at Springshare, we have seen that the best LibGuides share some common characteristics. Join us to learn the best practices for making your new or existing LibGuides more engaging, informative,...
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- Date:
- Wednesday, November 20, 2024
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
LibAnswers Widgets: More than Just Chat!
LibAnswers offers a variety of widgets to help you communicate and share key library information with your patrons. In this session, we will examine when and why to use these different widgets and how...
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- Date:
- Thursday, November 21, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibAnswers > LibChat LibAnswers New session!
- Register!
Best Practices for Images and Gallery Boxes
Enhance your LibGuides with images in rich text and with gallery boxes. Images are an important part of your guides, so it's important to choose the right image size and file type. Learn all about...
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- Date:
- Monday, November 25, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Tuesday, December 3, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal Basics: Creating & Managing Events
Planning something exciting at your library? Share your library events and manage registrations with LibCal's Event Calendars.
We'll cover:
Creating & publishing events
Adding & managing...
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- Date:
- Wednesday, December 4, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
LibInsight Full: E-Resource Datasets with COUNTER 5
Want to learn more about using LibInsight to track usage of electronic resources using COUNTER 5? Join us for this session for LibInsight full, when w'll discuss creating datasets and electronic...
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- Date:
- Thursday, December 5, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
Keep your patrons updated: The System Status Management Tool
The System Status Management (SSM) tool in LibAnswers helps you to provide staff and patrons with status updates about your various systems and services. Through the System Status Dashboard, you can...
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- Date:
- Tuesday, December 10, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
