Event Title

Always Online - Creating Fallback Widgets

Monday, June 29, 2020
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone

Event Details


Products Covered:
LibAnswers   Online Learning - COVID-19  
Session Type:
Training Tidbit Session
Jen Forgit


Chat widgets can be monitored by individuals, departments, local co-ops and global co-ops. In this session, learn how to create a chat widget with one or more fallback options, so that chats can be answered by a back up option that you select. 

We’ll cover: 

  • Creating a new widget
  • Adding and removing fallback options
  • Timed fallback options for co-ops
  • Determine when your widget will be online or offline
User Level:
Beginner Users  
Registration has closed.

Webinar Software

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