Your personal LibChat settings can help you chat with patrons more efficiently. In this bite-sized session, we'll cover settings available to all LibChat operators, and see how they affect chatting.
We'll cover:
Setting default chat departments and queues to monitor
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
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