Virtual User Testing: Leveraging LibWizard to Solicit User Feedback

Join us for a Springshare Learning Lab with Abby Shelton, formerly the Outreach Specialist for the Mellon Museum and Library Collaboration Grant and Mikala Narlock the Digital Collection Strategy from the University of Notre Dame. 

They will discuss how the University of Notre Dame, the Hesburgh Libraries and the Snite Museum of Art developed and hosted a virtual user experience exercise to celebrate Usability Day 2020. Using LibWizard as the platform for engaging participants, users were invited to test out different digital library services and provide feedback. In particular, they tested the beta version of their digital collections platform, Marble, and their institutional repository, CurateND.

This presentation will focus on virtual user testing activities, lessons learned for engaging participants in a remote environment, and how the services tested will be improved as a result of the testing.

Following their presentation, Springy Michelle will take you behind the scenes to show you how to create a similar tool in LibWizard.

Abby Shelton was the Outreach Specialist on the Marble project, a collaboration between the Hesburgh Libraries and Snite Museum of Art at the University of Notre Dame. She was responsible for coordinating and managing user input and feedback from a broad group of stakeholders across the University to ensure that the cross-collections digital platform serves community needs. Abby has an MSLIS from Drexel University and an MA in US History from Binghamton University (SUNY).  She has recently started a new position as a Digital Collections Specialist at the Library of Congress.

Mikala Narlock is the Digital Collection Strategy librarian at the University of Notre Dame. In her role, Mikala is responsible for developing,  monitoring, and advancing the services, infrastructure, and operations for the Hesburgh Libraries’ digital repositories, including the Marble digital collection site and the institutional repository, CurateND. Mikala has an MLS from Indiana University.

To ensure that we have enough seats for everyone who registers, please have any interested colleagues sign up individually.