Event Info

Explore Pickup Manager

Tuesday, March 23, 2021
11:00am - 11:30am (Eastern Time - US & Canada) change time zone

About:

Curbside Pickup & Click'n'Collect

Pickup Manager is designed to streamline your holds pickup workflows and empower patrons to pick up their library items quickly and safely per your COVID-19 guidelines. After you – and your patrons – experience all the awesome functionality that Pickup Manager offers, you'll never want to do holds pickups “the old way” again!

Key Points about the Pickup Manager:

  1. Patron schedules pickup after receiving ILS "Holds Arrived" email.
  2. Robust two-way chat/SMS communication when patron arrives.
  3. Full ILS integration for streamlined hold workflows.
  4. Improve holds service and measure user satisfaction with robust statistics, automated user satisfaction survey, and more.
  5. Just like all other Springy tools – it is affordable.
Note: This webinar is not an in-depth training session.
For help, please consult our help documentation and/or contact our support team.
Registration has closed.