Event Title

Explore Pickup Manager

Friday, March 26, 2021
10:00am - 10:30am (Eastern Time - US & Canada) change time zone

Event Details

Details

Products Covered:
Pickup Manager  
Session Type:
Product Demo / Sneak Peek
Springy:
Talia Richards

Previously Recorded Session

About:

Curbside Pickup & Click'n'Collect

Pickup Manager is designed to streamline your holds pickup workflows and empower patrons to pick up their library items quickly and safely per your COVID-19 guidelines. After you – and your patrons – experience all the awesome functionality that Pickup Manager offers, you'll never want to do holds pickups “the old way” again!

Key Points about the Pickup Manager:

  1. Patron schedules pickup after receiving ILS "Holds Arrived" email.
  2. Robust two-way chat/SMS communication when patron arrives.
  3. Full ILS integration for streamlined hold workflows.
  4. Improve holds service and measure user satisfaction with robust statistics, automated user satisfaction survey, and more.
  5. Just like all other Springy tools – it is affordable.
Note: This webinar is not an in-depth training session.
For help, please consult our help documentation and/or contact our support team.
Registration has closed.

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.