LibAnswers Springy Cleaning for FAQs
12:30pm - 1:00pm (Eastern Time - US & Canada) change time zone
- Products Covered:
- Session Type:
- Training Tidbit Session
- Maria McShane
Whether you've inherited a LibAnswers system and you're just not sure what's going on with it, or you're feeling the need for a thorough Springy Cleaning, this session is for you! We'll discuss ways to clean up and streamline your existing LibAnswers site. Join us for a 30-minute session with tips and tricks that you can put into practice right away. We will review 5 important parts of your LibAnswers system and how you can get them in shape!
- Checking FAQs for infrequent updates or low usage
- Reviewing FAQ Groups
- Cleaning up and using Keywords and Topics
- Looking at QuerySpy data
- Exploring publishing workflow
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.