Event Info

LibAnswers Springy Cleaning for FAQs

Tuesday, April 20, 2021
12:30pm - 1:00pm (Eastern Time - US & Canada) change time zone

About:

Whether you've inherited a LibAnswers system and you're just not sure what's going on with it, or you're feeling the need for a thorough Springy Cleaning, this session is for you! We'll discuss ways to clean up and streamline your existing LibAnswers site. Join us for a 30-minute session with tips and tricks that you can put into practice right away. We will review 5 important parts of your LibAnswers system and how you can get them in shape!

We'll cover:

  • Checking FAQs for infrequent updates or low usage
  • Reviewing FAQ Groups
  • Cleaning up and using Keywords and Topics
  • Looking at QuerySpy data
  • Exploring publishing workflow
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