5 consejos para responder a los Chats en LibChat
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Friday, October 21, 2022
1:00pm - 1:30pm (Eastern Time - US & Canada) change time zone
1:00pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Si eres nuevo(a) al sistema de LibChat o simplemente quieres mejorar tus habilidades y eficiencia al contestar las preguntas de tus usuarios, esta sesión es para ti.
Los temas que cubriremos incluyen:
-
Consejo #1: Widgets y cómo asegurarte de que los usuarios encuentren el chat
-
Consejo #2: La entrevista de referencia en línea
-
Consejo #3: La creación y uso de mensajes predefinidos
-
Consejo #4: Compartiendo pantallas
-
Consejo #5: Seguimiento con el usuario y para el personal
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
Patron Point: Email Previewing and Testing with Dynamic Content in Emails
Crafting targeted emails for your patrons has never been simpler. Instead of creating entirely different emails to send to different mailing lists, with Patron Point you can create one email with...
More
- Date:
- Friday, April 26, 2024
- Time:
- 12:30pm - 1:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
Summer Reading Programs for Adults in LibGuides with Events in LibCal
Does your library have a summer reading program for adults? In this session, we'll create a guide to summer reading fun for adults and show you how to create events in LibCal. Then we'll see three...
More
- Date:
- Monday, April 29, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Sharing Library News with a LibGuides Blog
The blogs area in LibGuides is all-new! Join us for a one-hour session as we demonstrate how to share your library news and highlight new collections and services. Blogs allow your patrons to...
More
- Date:
- Tuesday, April 30, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Get the Best Patron Reach: Using A/B Testing in Patron Point Emails
Take advantage of Patron Point’s pre-built A/B testing capabilities, and help your library optimize content. A/B testing allows users to create multiple versions of the same email to see which...
More
- Date:
- Wednesday, May 1, 2024
- Time:
- 12:30pm - 1:00pm
- Session Type:
- Advance Your Skills
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
LibAnswers: Springy Picks Top Tips & Tricks
Join Springy Michelle for top tips on getting the most out of LibAnswers. We will talk about tricks for tickets, design tips for FAQs that pop and creating some perfect personal settings and...
More
- Date:
- Wednesday, May 1, 2024
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
Make your Summer Reading Guide Interactive!
Your Summer Reading LibGuide may be just about ready to go, but how about making it a bit more fun and interactive? Join us for this short session where we will share a few tips and tools to make this...
More
- Date:
- Thursday, May 2, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Patron Point: Creating a Segment
Join us for a deep dive into Patron Point Segment Building. Segments are dynamic mailing lists, and they are the key to higher engagement. Learn how to maximize the use of prebuilt segments, build...
More
- Date:
- Monday, May 6, 2024
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- Patron Point
- Register!
Rebuild a LibGuide: K-12 Library Focus
In this 90-minute workshop, you'll have the opportunity to collaborate with Springy Trainers to revamp one of your existing guides. You’ll provide a guide from your LibGuides site that you would like...
More
- Date:
- Tuesday, May 7, 2024
- Time:
- 2:00pm - 3:30pm
- Session Type:
- Workshop
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Rebuild a LibGuide: Public Library Focus
In this 90-minute workshop, you'll have the opportunity to collaborate with Springy Trainers to revamp one of your existing guides. You’ll provide a guide from your LibGuides site that you would...
More
- Date:
- Wednesday, May 8, 2024
- Time:
- 12:00pm - 1:30pm
- Session Type:
- Build It
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
