Event Info
5 consejos para responder a los Chats en LibChat
1:00pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Si eres nuevo(a) al sistema de LibChat o simplemente quieres mejorar tus habilidades y eficiencia al contestar las preguntas de tus usuarios, esta sesión es para ti.
Los temas que cubriremos incluyen:
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Consejo #1: Widgets y cómo asegurarte de que los usuarios encuentren el chat
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Consejo #2: La entrevista de referencia en línea
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Consejo #3: La creación y uso de mensajes predefinidos
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Consejo #4: Compartiendo pantallas
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Consejo #5: Seguimiento con el usuario y para el personal
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Join the Springshare Lounge!
- Date:
- Thursday, September 19, 2024
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Multi-Product New session!
- Register!
Best Practices for Chatbot
- Date:
- Monday, September 23, 2024
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers > LibChat LibAnswers New session!
- Register!
Create Your Own Datasets: LibInsight for Regular Level Users
- Date:
- Tuesday, September 24, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight New session!
- Register!
Level Up LibGuides: Curate, Write, and Design Better Guides
- Date:
- Wednesday, September 25, 2024
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
La creación de su primera LibGuide: Navegación Lateral
- Date:
- Thursday, September 26, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users En Español
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
SpringySession: Enhancing Internal Communication with Blogs
- Date:
- Thursday, September 26, 2024
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
BCCLS - LibCal Spaces Overview
- Date:
- Tuesday, October 1, 2024
- Time:
- 10:30am - 11:15am
- Register!
SpringyCamp for Public Libraries
- Date:
- Tuesday, October 1, 2024
- Time:
- 12:00pm - 3:30pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- SpringyCamp
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Wednesday, October 2, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!