5 consejos para responder a los Chats en LibChat
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Friday, October 21, 2022
1:00pm - 1:30pm (Eastern Time - US & Canada) change time zone
1:00pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Si eres nuevo(a) al sistema de LibChat o simplemente quieres mejorar tus habilidades y eficiencia al contestar las preguntas de tus usuarios, esta sesión es para ti.
Los temas que cubriremos incluyen:
-
Consejo #1: Widgets y cómo asegurarte de que los usuarios encuentren el chat
-
Consejo #2: La entrevista de referencia en línea
-
Consejo #3: La creación y uso de mensajes predefinidos
-
Consejo #4: Compartiendo pantallas
-
Consejo #5: Seguimiento con el usuario y para el personal
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
Learning Lab: Get Noticed with Notices
Notices are prime engagement opportunities for you and your patrons. Rather than sending boring text-only informational emails, create vibrant emails that share more about what the library has to...
More
- Date:
- Tuesday, November 19, 2024
- Time:
- 12:30pm - 1:30pm
- Session Type:
- Learning Lab
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
Creating Revenue for the Library with LibCal
If your library offers additional services like passports, private use of meeting rooms, or offers small single-use items like earplugs, headphones or printing supplies, you can use LibCal to manage...
More
- Date:
- Tuesday, November 19, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal New session!
- Register!
Level Up LibGuides: Curate, Write, and Design Better Guides
Here at Springshare, we have seen that the best LibGuides share some common characteristics. Join us to learn the best practices for making your new or existing LibGuides more engaging, informative,...
More
- Date:
- Wednesday, November 20, 2024
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
LibAnswers Widgets: More than Just Chat!
LibAnswers offers a variety of widgets to help you communicate and share key library information with your patrons. In this session, we will examine when and why to use these different widgets and how...
More
- Date:
- Thursday, November 21, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibAnswers > LibChat LibAnswers New session!
- Register!
Best Practices for Images and Gallery Boxes
Enhance your LibGuides with images in rich text and with gallery boxes. Images are an important part of your guides, so it's important to choose the right image size and file type. Learn all about...
More
- Date:
- Monday, November 25, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
More
- Date:
- Tuesday, December 3, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal Basics: Creating & Managing Events
Planning something exciting at your library? Share your library events and manage registrations with LibCal's Event Calendars.
We'll cover:
Creating & publishing events
Adding & managing...
More
- Date:
- Wednesday, December 4, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
LibInsight Full: E-Resource Datasets with COUNTER 5
Want to learn more about using LibInsight to track usage of electronic resources using COUNTER 5? Join us for this session for LibInsight full, when w'll discuss creating datasets and electronic...
More
- Date:
- Thursday, December 5, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
Keep your patrons updated: The System Status Management Tool
The System Status Management (SSM) tool in LibAnswers helps you to provide staff and patrons with status updates about your various systems and services. Through the System Status Dashboard, you can...
More
- Date:
- Tuesday, December 10, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
