Cómo eficientizar las colas en LibAnswers (Making Queues more Efficient)
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Friday, December 9, 2022
12:00pm - 1:00pm (Eastern Time - US & Canada) change time zone
12:00pm - 1:00pm (Eastern Time - US & Canada) change time zone
About:
Las colas a veces pueden parecer zonas de desastre, con muchos usuarios esperando una respuesta. En esta sesión, aprenderás a usar las funciones incorporadas en LibAnswers para que el personal trabaje de manera más eficiente y los usuarios participen activamente en la solicitud.
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Temporizador de respuestas (“Reply Timer”)
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La configuración del recordatorio de inactividad
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Alertas personalizadas
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La configuración del estado “Fuera de la oficina”
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Time Zone: Eastern Time - US & Canada (change)
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