Event Info

Make the Most of your FAQ Groups
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Tuesday, February 13, 2024
1:00pm - 1:25pm (Eastern Time - US & Canada) change time zone
1:00pm - 1:25pm (Eastern Time - US & Canada) change time zone
About:
Groups are the primary way of organizing your FAQs in LibAnswers. You can create groups for frequently asked questions about different departments, campuses, or services in your library. In this short refresher session, we will help make sure that you are using your FAQ Groups effectively so that all of your patrons find the answers they need!
We'll cover:
- Adding and editing FAQ Groups
- Restricting access to a group
- Understanding group settings
Registration has closed.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
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- Time:
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- User Type/Language:
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- Products Covered:
- LibAnswers
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- Time:
- 2:00pm - 3:00pm
- User Type/Language:
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- Products Covered:
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- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS
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- Date:
- Thursday, July 17, 2025
- Time:
- 1:30pm - 2:10pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- Patron Point
- Register!
CareerShift @ ACSN Annual Conference (Alumni Career Services Network)
When: Monday, July 21 - Wednesday, July 23
Where: Renaissance Pittsburgh Hotel in Pittsburgh, PA
Website: myacsn.org/2025-acsn-conference
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- To:
- Wednesday, July 23, 2025
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- Date:
- Tuesday, July 22, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
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- Products Covered:
- LibCal
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- Date:
- Wednesday, July 23, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
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- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
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- Date:
- Thursday, July 24, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!