Patron Point: Getting Started with Segments
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Tuesday, November 25, 2025
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
About:
Segments are targeted lists of patrons. They can be used to send that group a particular email, as well as used in campaigns. Segments update dynamically using filters, allowing patrons to flow in and out of the segment automatically based on patron data.
In this session, we'll talk about how to use segments to reach the right patron with the right message!
We'll cover:
- Creating a segment
- Adding filters
- Managing segments
- Sending an email to a segment
Time Zone: Eastern Time - US & Canada (change)
Text messages for hold pickups, overdue items, and more with Patron Point
In this session, we'll talk about using SMS messaging in Patron Point. Using examples from existing customers, you'll see how patrons can receive SMS notifications for hold pickups, overdue items, and...
More
- Date:
- Thursday, October 9, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- New session! Patron Point
- Register!
Best Practices for LibChat
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat...
More
- Date:
- Thursday, October 16, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Getting to Know LibConnect Pro
LibConnect Pro integrates with your ILS, allowing you to deliver the right message to the right patron at the right time. Join us to learn how to segment your audience, create personalized emails and...
More
- Date:
- Tuesday, October 21, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest Regular Level Users
- Products Covered:
- LibConnect Pro New session!
- Register!
Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
More
- Date:
- Wednesday, October 22, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Training Tidbit: Search and Replace
The Search & Replace tool in LibGuides is a quick way to make bulk changes to text across your entire site. This powerful tool is available to admin-level users and can by used to modify most content...
More
- Date:
- Thursday, October 23, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Share and reuse LibWizard forms, surveys, quizzes, and tutorials
With the September 2025 code release, there's now an option to share your LibWizard Forms, Surveys, Quizzes and Tutorials with other LibWizard sites. Sharing forms, surveys, quizzes and tutorials is...
More
- Date:
- Tuesday, October 28, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibWizard New session!
- Register!
Designing Your LibCal Homepage
Want to make your LibCal homepage pop? Looking for ways to engage your users and provide the info they need front and center? Join us for a session where we will show how to organize existing content,...
More
- Date:
- Thursday, October 30, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibCal
- Register!
Navigating your library spaces and collections with LibMaps
LibMaps allows your students, reserachers and library patrons to discover your collections, services, study spaces and more!
In today's session, we'll cover an overview of LibMaps, including the...
More
- Date:
- Tuesday, November 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal > LibMaps
- Register!
Training Tidbit: Copying an Existing Guide
One of the best features of LibGuides is that you can reuse all kinds of content - even guides themselves! If you're thinking about copying an existing guide from your own LibGuides site, or from...
More
- Date:
- Wednesday, November 5, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Regular Level Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
