Chatbot: From Development to Assessment (Streaming Live on Facebook)
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Sunday, June 30, 2024
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
About:
Join Laura Thompson, Jamie Diermier, and Meghan Salsbury (National University) as they delve into an innovative collaboration between two university departments to revolutionize library patron support. In this session, they will explore developing, implementing, and assessing a LibAnswers Chatbot designed to triage patron inquiries and manage after-hours chats effectively. Attendees will leave equipped with practical strategies and best practices for initiating similar initiatives within their own library settings. Whether you're looking to streamline patron interactions or explore innovative ways to extend service hours, this session promises actionable insights to propel your library service offerings forward.
This event will be streamed via Facebook Live!
Time Zones:
- 12:45pm - 1:00pm Pacific Time / time zone of ALA Conference
- 3:45pm - 4:00pm Eastern Time
Time Zone: Eastern Time - US & Canada (change)
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- Time:
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- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
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- LibAnswers
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- Date:
- Wednesday, February 26, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
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- Date:
- Thursday, February 27, 2025
- Time:
- 12:00pm - 12:25pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
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- Date:
- Thursday, February 27, 2025
- Time:
- 1:00pm - 1:45pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
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When: Wednesday, March 5
Where: Loyola Marymount University in Los Angeles, CA
Website: scelc.org/scelcapalooza
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- Wednesday, March 5, 2025
- Time:
- 10:30am - 11:15am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!
