Chatbot: From Development to Assessment (Streaming Live on Facebook)
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Sunday, June 30, 2024
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
About:
Join Laura Thompson, Jamie Diermier, and Meghan Salsbury (National University) as they delve into an innovative collaboration between two university departments to revolutionize library patron support. In this session, they will explore developing, implementing, and assessing a LibAnswers Chatbot designed to triage patron inquiries and manage after-hours chats effectively. Attendees will leave equipped with practical strategies and best practices for initiating similar initiatives within their own library settings. Whether you're looking to streamline patron interactions or explore innovative ways to extend service hours, this session promises actionable insights to propel your library service offerings forward.
This event will be streamed via Facebook Live!
Time Zones:
- 12:45pm - 1:00pm Pacific Time / time zone of ALA Conference
- 3:45pm - 4:00pm Eastern Time
Time Zone: Eastern Time - US & Canada (change)
CareerShift @ NACE Conference + Expo (National Association of Colleges and Employers) - Booth #1005
When: Monday, June 9 - Wednesday, June 11
Where: Pennsylvania Convention Center in Philadelphia, PA
Website: naceweb.org/conferenceexpo
Presentation by Springy Val:
Title: How Universities...
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- From:
- Monday, June 9, 2025
- To:
- Wednesday, June 11, 2025
CANCELED: Your LibApps Account: Activating Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is one of the gold standards for safeguarding web accounts against hackers, data breaches, and other online threats. At Springshare, we prioritize your data security...
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- Date:
- Monday, June 9, 2025
- Time:
- 9:00am - 9:30am
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Early Bird/EU Opt Time Multi-Product New session!
- Register!
Springshare Answers Your Questions: LibGuides
At Springshare, we answer LOTS of questions about LibGuides every day. From guides to assets, blogs to the A-Z list, in this session, you'll learn about Springshare customers' most frequently asked...
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- Date:
- Tuesday, June 10, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Forms and Surveys for Libraries
Every library needs forms and surveys! There are dozens of ways you might use LibWizard forms in your library - from collecting basic information from interested volunteers, to gathering feedback on...
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- Date:
- Wednesday, June 11, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibWizard
- Register!
Training Tidbit: Adding Accordions to LibGuides
In this short session, we'll show you how to enhance the look of your guides by using a collapsable section that can alternately show or hide content.
We'll cover:
Adding accordions to a rich...
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- Date:
- Thursday, June 12, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Register!
A-Z Database Sublists & Resource Lists
With the new A-Z List, you can create curated Database Sublists for anything you need (i.e. databases for alumni, databases in a specific language, etc.). Additionally, with the A-Z Resources feature,...
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- Date:
- Monday, June 16, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibConnect Pro: Your New Marketing BFF
Introducing LibConnect Pro - The email automation tool you've been waiting for!
Don't miss this exciting webinar where you'll see the ins and outs of the newest Springshare tool, designed to deliver...
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- Date:
- Tuesday, June 17, 2025
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibConnect Pro
- Register!
Your LibApps Account: Activating Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is one of the gold standards for safeguarding web accounts against hackers, data breaches, and other online threats. At Springshare, we prioritize your data security...
More
- Date:
- Tuesday, June 17, 2025
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Multi-Product New session!
- Register!
Training Tidbit: Font Awesome & LibGuides
In this short, tidbit session, we'll show you how to enhance the look of your guides with Font Awesome icons.
We'll cover:
Using Font Awesome 6 free icons
Choosing an icon style for your site
- Date:
- Wednesday, June 18, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
