Chatbot: From Development to Assessment (Streaming Live on Facebook)
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Sunday, June 30, 2024
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
About:
Join Laura Thompson, Jamie Diermier, and Meghan Salsbury (National University) as they delve into an innovative collaboration between two university departments to revolutionize library patron support. In this session, they will explore developing, implementing, and assessing a LibAnswers Chatbot designed to triage patron inquiries and manage after-hours chats effectively. Attendees will leave equipped with practical strategies and best practices for initiating similar initiatives within their own library settings. Whether you're looking to streamline patron interactions or explore innovative ways to extend service hours, this session promises actionable insights to propel your library service offerings forward.
This event will be streamed via Facebook Live!
Time Zones:
- 12:45pm - 1:00pm Pacific Time / time zone of ALA Conference
- 3:45pm - 4:00pm Eastern Time
Time Zone: Eastern Time - US & Canada (change)
CareerShift @ Hire B10+ Allerton Conference
When: Monday, August 4 - Wednesday, August 6
Where: University of Southern California, Los Angeles, CA
Website: https://careers.usc.edu/allerton-2025/
- From:
- Monday, August 4, 2025
- To:
- Wednesday, August 6, 2025
Build-a-LibGuide: Subject or Course Guide
In this session, we will show you how to create a LibGuide for a subject area or course. We'll show some great examples from the LibGuides Community and discuss how to structure your guides. This...
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- Date:
- Tuesday, August 5, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
North Carolina Public Library Directors Association Summer Meeting
When: Wednesday, August 6 - Thursday, August 7
Where: Embassy Suites Downtown in Asheville, NC
Website: ncplda.org
- From:
- Wednesday, August 6, 2025
- To:
- Thursday, August 7, 2025
Learning Lab: Creating Trauma-Informed Library Tutorials Using LibWizard
The University of North Carolina Wilmington (UNCW) encountered some challenges with asynchronous content. How could they make these learning experiences more engaging, inclusive, and...
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Accessibility for LibAnswers
When it comes to answering your patrons' questions, LibAnswers has you covered! Make sure your LibAnswers content is accessible to all, including:
Writing FAQs with accessibility in mind
Using...
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- Date:
- Thursday, August 7, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers New session!
- Register!
Activación de la autenticación multifactor (MFA) en LibApps
La autenticación multifactor (MFA) es un estándar para proteger las cuentas web contra hackers, filtraciones de datos y otras amenazas en línea. En Springshare, priorizamos la seguridad de sus datos...
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- Date:
- Tuesday, August 12, 2025
- Time:
- 11:00am - 11:30am
- User Type/Language:
- En Español
- Products Covered:
- Multi-Product ¡Sesión nueva!
- Register!
Wayfinding as a Service: Elevating User Support in Physical & Digital Spaces
Have you ever wished your library’s wayfinding could do more than just point the way? With LibMaps, it can! This dynamic mapping tool transforms passive signage into an active part of your service...
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- Date:
- Tuesday, August 12, 2025
- Time:
- 3:00pm - 3:45pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!
Introduction to LibCal
LibCal is known as an online event calendar for libraries, but it offers so much more than just events! With LibCal you can offer online study room booking, one on one appointments, a Library of...
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- Date:
- Wednesday, August 13, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest Regular Level Users
- Products Covered:
- LibCal LibCal > LibMaps
- Register!
Build Design Skills for New A-Z Lists and Blogs
If you are interested in updating or improving the Look & Feel of your new A-Z Lists or Blogs in LibGuides, join us for this session. We'll discuss easy-to-implement ideas for attractive public...
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- Date:
- Thursday, August 14, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
