Chatbot: From Development to Assessment (Streaming Live on Facebook)
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Sunday, June 30, 2024
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
3:45pm - 4:00pm (Eastern Time - US & Canada) change time zone
About:
Join Laura Thompson, Jamie Diermier, and Meghan Salsbury (National University) as they delve into an innovative collaboration between two university departments to revolutionize library patron support. In this session, they will explore developing, implementing, and assessing a LibAnswers Chatbot designed to triage patron inquiries and manage after-hours chats effectively. Attendees will leave equipped with practical strategies and best practices for initiating similar initiatives within their own library settings. Whether you're looking to streamline patron interactions or explore innovative ways to extend service hours, this session promises actionable insights to propel your library service offerings forward.
This event will be streamed via Facebook Live!
Time Zones:
- 12:45pm - 1:00pm Pacific Time / time zone of ALA Conference
- 3:45pm - 4:00pm Eastern Time
Time Zone: Eastern Time - US & Canada (change)
Designing Your LibAnswers Homepage
Want to make your LibAnswers homepage POP? Looking for ways to engage your users and provide the answers they need front and center? Join us for a session where we will look at how to create new...
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- Date:
- Tuesday, January 21, 2025
- Time:
- 1:00pm - 1:50pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibAnswers Multi-Product New session!
- Register!
Forms and Surveys for Libraries
Every library needs forms and surveys! There are dozens of ways you might use LibWizard forms in your library - from collecting basic information from interested volunteers, to gathering feedback on...
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- Date:
- Wednesday, January 22, 2025
- Time:
- 2:00pm - 2:45pm
- Session Type:
- Build It
- User Type/Language:
- Beginner Users
- Products Covered:
- LibWizard
- Register!
E-Reservas en LibGuides
El módulo de E-Reservas es un complemento opcional que le permite administrar el contenido de sus reservas electrónicas dentro de LibGuides. LibGuides no solo le brindará a sus estudiantes una...
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- Date:
- Thursday, January 23, 2025
- Time:
- 10:00am - 11:00am
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users En Español
- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
LibLearnX - Booth #312
Headed to LibLearnX in Phoenix, AZ?
Marketplace/Exhibit Hall Hours:
Saturday, Jan 25: 9:30am - 4:00pm
Sunday, Jan 26: 10:00am - 4:00pm
Monday, Jan 27: 9:30am - 12:00pm
- From:
- Saturday, January 25, 2025
- To:
- Monday, January 27, 2025
LibCal: Setting Up Tickets and Passes
Are you getting started with Tickets and Passes? In this session for Admin level users, we'll cover the set up of digital museum passes and physical museum passes.
We'll cover:
Configuring...
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- Date:
- Monday, January 27, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Increase Engagement with Patron Point
Stop Patrons From Ghosting You
Patron Point helps your public library onboard new patrons, keep current users engaged, and reinvigorate inactive patrons. With Patron Point, a fully featured email...
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- Date:
- Tuesday, January 28, 2025
- Time:
- 10:30am - 11:30am
- Session Type:
- Product Demo / Sneak Peek
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
A-Z Database Sublists & Resource Lists
The new A-Z list just keeps getting better! You can now create curated database Sublists for anything you need (i.e. databases for alumni only, databases in a specific language, etc). Additionally,...
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- Date:
- Tuesday, January 28, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Ontario Library Association Super Conference (OLA) - Booth #615
When: January 30-31, 2025
Where: Metro Toronto Convention Centre, Booth #615
Website: https://www.olasuperconference.ca/
- From:
- Thursday, January 30, 2025
- To:
- Friday, January 31, 2025
LibCal: Tickets and Passes for Regular Level Users
Has your library recently started using Tickets and Passes in LibCal? In this session for regular level users, we'll cover the day to day use of digital museum passes and physical museum passes....
More
- Date:
- Thursday, January 30, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal
- Register!
