Understanding your Data in LibAnswers
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Tuesday, April 15, 2025
11:00am - 11:50am (Eastern Time - US & Canada) change time zone
11:00am - 11:50am (Eastern Time - US & Canada) change time zone
About:
While you are answering tickets, chatting with patrons, creating FAQS, and entering Reference Analytics transactions, LibAnswers is keeping stats! Join us to review where you can find all of these stats and how to use them to improve service to your patrons.
We'll cover:
- Analyzing FAQ statistics
- Analyzing Ticket statistics
- Analyzing LibChat and Chatbot statistics
- Analyzing Quality of Service stats
Time Zone: Eastern Time - US & Canada (change)
Understanding your Data in LibAnswers
While you are answering tickets, chatting with patrons, creating FAQS, and entering Reference Analytics transactions, LibAnswers is keeping stats! Join us to review where you can find all of these...
More
- Date:
- Tuesday, April 15, 2025
- Time:
- 11:00am - 11:50am
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibAnswers LibAnswers > LibChat
- Register!
From Research to Resumes: Expanding Library Services with CareerShift
Academic libraries play a critical role in student success, extending beyond research support to career readiness. Join us for a webinar exploring how CareerShift, an all-in-one job search and career...
More
- Date:
- Wednesday, April 16, 2025
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- CareerShift
- Register!
Creating Accessible Content in LibGuides: Color and Design
LibGuides is designed to be accessible right out of the box! But as a guide creator, you need to know basic accessibility practices to ensure that the text and other content that you add to your guide...
More
- Date:
- Wednesday, April 16, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
New Feature: Imports and Updates with the New A-Z List
You can now import and update your database list via the new A-Z interface. Join us for this brief session to learn how to do this and to get some tips and tricks to ensure your imports and updates...
More
- Date:
- Tuesday, April 22, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Learning Lab: Leveraging Library Card Sign-Up Month
Library Card Sign-Up Month in September is the perfect time to connect with new audiences and encourage those who aren’t regular patrons to discover the benefits of library membership. And now is the...
More
- Date:
- Wednesday, April 23, 2025
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Learning Lab
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
Build-a-LibGuide for School Libraries
If you work in a K-12 library and want some tips on improving your LibGuides, this session is for you. We'll look at some great examples of guides and learn how to simplify guide creation and develop...
More
- Date:
- Wednesday, April 23, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
New Feature: ILS Patron Look-up in LibAnswers
If your Library has an ILS Integration set up in LibApps, you can now look up a patron ID to view checkouts, holds, and fine data (when available from the ILS!) on the LibAnswers ticket answer page....
More
- Date:
- Tuesday, April 29, 2025
- Time:
- 1:00pm - 1:20pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers LibAnswers > LibChat New session!
- Register!
Using the LibCal API in Patron Point
Have you ever wished there was a way to magically send announcements about your library's events to your users, without having to lift a finger?
Well, with LibCal's API tool, you can set up a...
More
- Date:
- Wednesday, April 30, 2025
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users Public Library Interest
- Products Covered:
- LibCal Multi-Product Patron Point
- Register!
La creación de su primera LibGuide: Navegación Superior
¿Listo/a para crear su primera LibGuide con navegación superior? ¿No sabe dónde o cómo empezar? En esta sesión, explicaremos los aspectos básicos de la creación de una guía.
Los tópicos a...
More
- Date:
- Thursday, May 1, 2025
- Time:
- 10:00am - 11:00am
- User Type/Language:
- Beginner Users En Español
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
