Event Info

Build a Survey: Customer Satisfaction

Tuesday, January 13, 2026
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone

About:

With LibWizard surveys, you can find out how your patrons feel about customer service at the library. Get actionable data to guide decisions about library services, staff training, and more!

We'll cover: 

  • Creating a basic survey
  • Using field rules to personalize the experience
  • Getting reports and sharing results with stakeholders

Register below to attend LIVE. Not able to attend live, no problem. Just sign up below to get an email when the recording is available. All LIVE Session attendees will receive an email with information on how to access the recording and obtain a certificate of course completion.