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Event Info

Build a Survey: Customer Satisfaction

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Tuesday, January 13, 2026
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone

About:

With LibWizard surveys, you can find out how your patrons feel about customer service at the library. Get actionable data to guide decisions about library services, staff training, and more!

We'll cover: 

  • Creating a basic survey
  • Using field rules to personalize the experience
  • Getting reports and sharing results with stakeholders
Registration has closed.

Webinar Software

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Upcoming Sessions

Time Zone: Eastern Time - US & Canada (change)