Event Info

LibCRM: A CRM for Outreach & Liaison Librarians

Monday, January 28, 2019
10:30am - 10:45am (Eastern Time - US & Canada) change time zone

About:

LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.

We'll cover:

  • Tracking relationships and interactions with faculty, students, staff, and partners.
  • Assigning tasks, running activity reports, reviewing a full history of interactions.
  • Ideas on customizing the library experience and services for your users based on the history of previous interactions.