Event Info

category Products Covered:

Flash Presentation LibConnect

settings_suggestSession Type:

Product Demo / Sneak Peek

keyboard_voiceSpringy:

Talia Richards-Resendes

personUser Type/Language:

Beginner Users

LibCRM: A CRM for Outreach & Liaison Librarians

Monday, January 28, 2019
10:30am - 10:45am (Eastern Time - US & Canada) change time zone

LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.

We'll cover:

Tracking relationships and interactions with faculty, students, staff, and partners.
Assigning tasks, running activity reports, reviewing a full history of interactions.
Ideas on customizing the library experience and services for your users based on the history of previous interactions.

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.

Upcoming Sessions

Time Zone: Eastern Time - US & Canada (change)

Getting Started with LibSites: Building Pages

LibSites is the all-new website builder from Springshare. With LibSites, you can create webpages, blogs, and full websites with our drag and drop editor. In this session, we'll talk about planning... More

Date:: Thursday, November 20, 2025
Time:: 2:00pm - 3:00pm
User Type/Language:: Admin Account Level Users Advanced Users Intermediate Users
Products Covered:: LibSites New session!

: Register!

Getting Started with LibSites: Building Pages

LibGuides: Preview your site with Bootstrap 5 and JQuery 3.7.1

LibGuides is moving to Bootstrap 5! In today's session, learn how to preview your site's public pages in Bootstrap 5. LibGuides' built-in preview allows you to see how your public pages will look and... More

Date:: Monday, November 24, 2025
Time:: 2:00pm - 2:45pm
User Type/Language:: Admin Account Level Users Advanced Users Intermediate Users
Products Covered:: LibGuides & LibGuides CMS

: Register!

LibGuides: Preview your site with Bootstrap 5 and JQuery 3.7.1

Patron Point: Getting Started with Segments

Segments are targeted lists of patrons. They can be used to send that group a particular email, as well as used in campaigns. Segments update dynamically using filters, allowing patrons to flow in and... More

Date:: Tuesday, November 25, 2025
Time:: 2:00pm - 2:40pm
User Type/Language:: Beginner Users
Products Covered:: Patron Point

: Register!

Patron Point: Getting Started with Segments

Getting Started with LibSites: Building Pages

Date:: Tuesday, December 2, 2025
Time:: 2:00pm - 3:00pm
User Type/Language:: Admin Account Level Users Advanced Users Intermediate Users
Products Covered:: LibSites New session!

: Register!

Best Practices for Building LibChat Widgets

A successful chat with your patrons starts with building an effective chat widget! In this session, we will go over the basics of how to build chat widgets with an emphasis on what works best. We'll... More

Date:: Wednesday, December 3, 2025
Time:: 12:00pm - 12:45pm
User Type/Language:: Admin Account Level Users Beginner Users Intermediate Users Regular Level Users
Products Covered:: LibAnswers > LibChat New session!

: Register!

Best Practices for Building LibChat Widgets

Getting to Know LibConnect Pro

LibConnect Pro is an email marketing tool that integrates with your ILS, allowing you to deliver the right message to the right patron at the right time. Join us to learn how to segment your audience,... More

Date:: Thursday, December 4, 2025
Time:: 11:00am - 12:00pm
User Type/Language:: Admin Account Level Users Intermediate Users Public Library Interest Regular Level Users
Products Covered:: LibConnect Pro

: Register!

Your LibApps Account: Activating Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) is one of the gold standards for safeguarding web accounts against hackers, data breaches, and other online threats. At Springshare, we prioritize your data security... More

Date:: Thursday, December 4, 2025
Time:: 2:00pm - 2:30pm
User Type/Language:: Admin Account Level Users Beginner Users Advanced Users Intermediate Users
Products Covered:: LibApps Multi-Product New session!

: Register!

Your LibApps Account: Activating Multi-Factor Authentication (MFA)

Setting Up LibCal Hours, Exceptions, Holidays and more!

Join us for a short session as we look at how to use Weekly Templates and Exceptions to make sharing your library hours and closings a breeze! Using Hours widgets, you will only need to update your... More

Date:: Monday, December 8, 2025
Time:: 1:00pm - 1:40pm
User Type/Language:: Admin Account Level Users
Products Covered:: LibCal

: Register!

Setting Up LibCal Hours, Exceptions, Holidays and more!

Best Practices for LibApps Accounts

Are you a LibApps Admin? If not, do you know who your admin is? LibApps admins manage LibApps accounts and are essential for the efficient operation of your Springshare tools. We'll cover: Why... More

Date:: Tuesday, December 9, 2025
Time:: 12:00pm - 12:40pm
User Type/Language:: Admin Account Level Users Regular Level Users
Products Covered:: LibApps New session!

: Register!

Event Info

LibCRM: A CRM for Outreach & Liaison Librarians

About:

We'll cover:

Webinar Software

Webinar Software

Upcoming Sessions