LibCRM: A CRM for Outreach & Liaison Librarians

Monday, January 28, 2019
10:30am - 10:45am U.S. ET (UTC -4)
Talia Richards
Session type:
Product Demo / Sneak Peek
ALA 2019. Washington, DC: Booth #3136
Products covered:
  Flash Presentation     LibCRM  
User Level:
All Users  

In this session:

LibCRM is a Customer Relationship Management platform built for the specific needs of libraries. Offer a superior customer experience by gaining a better understanding of your users and their needs.

We'll cover:

  • Tracking relationships and interactions with faculty, students, staff, and partners.
  • Assigning tasks, running activity reports, reviewing a full history of interactions.
  • Ideas on customizing the library experience and services for your users based on the history of previous interactions.

This session is intended for: All Users

Products covered: Flash Presentation, LibCRM

Registration is not required, but is recommended to receive a reminder email and ics file to add to your calendar.

Webinar Software

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