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The Gap Between Student and Subject Guide: Findings from Usability Testing (Hillary Ostermiller, James Madison University)

Date:
Thursday, April 11, 2019
Time:
1:30pm - 1:50pm U.S. ET (UTC -4)
Springy:
Carrie Williams
Session type:
Guest Presenter
Location:
ALA 2019. Washington, DC: Booth #3136
Products covered:
  LibGuides & LibGuides CMS  

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In this session:

Hillary Ostermiller, James Madison University
 
http://guides.lib.jmu.edu/subjectguides

Four liaison librarians from very different disciplines (including Biology, Business, Media Studies, Social Work, and Writing) conducted a series of usability tests in Spring 2018. We asked participants to complete a series of tasks using James Madison University subject guides, and all screen activity and voices were captured using Morae Recorder. The results were fascinating, enlightening, and immediately useful. The research team is currently sharing practical implications from our findings with colleagues via a "Tip of the Week" email.
 

Products covered: LibGuides & LibGuides CMS

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