LibAnswers /w LibChat: 24/7 Coop Coming Soon
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Friday, June 21, 2019
5:45pm - 6:00pm (Eastern Time - US & Canada) change time zone
5:45pm - 6:00pm (Eastern Time - US & Canada) change time zone
About:
Perhaps you missed the big announcement on May 31, or our recent blog post from Slaven, Chief Springy. Springshare recently acquired QuestionPoint and we'll be integrating the QuestionPoint Cooperative service and 24/7 support from the QuestionPoint Reference Team into the LibAnswers Platform.
We'll Cover:
- The Why Behind the Acquistion - Your patrons are used to a 24/7 service model... and the library should be right up in their top list of providers.
- Brief Tour of LibAnswers Question Form - Explore the LibAnswers customizable email form and embedding options.
- Brief Tour of LibChat - Explore the basic components of LibChat including chat widgets, transcripts, stats, and more.
- Q&A Time - Have questions about adding 24/7 Coverage to your current LibAnswers subscription? Or are you a QuestionPoint customer with migration questions? We'll be here to answer any questions you have!
Important Note:
- We will not be covering Cooperative functionality or the 24/7 Springshare Librarian converage. That functionality is currently being worked on and it's too soon to show.
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
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- Monday, December 8, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Admin Account Level Users
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- LibCal
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Why...
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- Date:
- Tuesday, December 9, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Admin Account Level Users Regular Level Users
- Products Covered:
- LibApps New session!
- Register!
CareerShift @ SoACE Annual Conference (Southern Association of Colleges and Employers)
When: Wednesday, December 10 - Thursday, December 11
Where: Omni Nashville Hotel in Nashville, TN
Website: soace.org/2025-conference
- From:
- Wednesday, December 10, 2025
- To:
- Thursday, December 11, 2025
CareerShift @ MPACE Annual Conference (Mountain Pacific Association of Colleges and Employers)
When: Wednesday, December 10 - Friday, December 12
Where: Park MGM in Las Vegas, NV
Website: sites.google.com/mpace.org/mpace2025annualconference
- From:
- Wednesday, December 10, 2025
- To:
- Friday, December 12, 2025
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- Date:
- Wednesday, December 10, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
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LibSites is the all-new website builder from Springshare. With LibSites, you can create webpages, blogs, and full websites with our drag and drop editor. In this session, we'll talk about planning...
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- Date:
- Thursday, December 11, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibSites
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Thursday, December 11, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Forms and Landing Pages in LibConnect Pro
Your forms and landing pages in LibConnect Pro are what enable your patrons to decide which newsletters or other emails they would like to receive from the library. In this brief session, we'll guide...
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- Date:
- Tuesday, December 16, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibConnect Pro New session!
- Register!
What Your Patrons are Telling You: Statistics in LibGuides
You can learn a lot about what your patrons use and what they need by tracking your LibGuides statistics. In this session, we will look at the updated stats module for the new A-Z database page as...
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- Date:
- Wednesday, December 17, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
