24/7 Chat - Join the LibAnswers Community
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Saturday, January 25, 2020
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
About:
The LibAnswers Cooperative Live on Feb 28, 2020
The LibAnswers 24/7 Cooperative allows librarians across multiple LibAnswers systems to provide collaborative chat reference. Librarians answer patron chats on behalf of all member libraries within the cooperative.This means, all of your patrons can get library help, even when your physical doors are closed.
The 24/7 Cooperative is staffed by contributing member libraries and dedicated Springshare MLIS reference librarians.
We'll Cover:
- Service Levels - Contribute to the 24/7 Cooperative, or not; choose coverage for nights and/or weekends only; or choose coverage for select time-periods... we've got lots of service options available.
- Options to Create a Local Cooperative - Are there a few libraries in your consortium? Consider joining together and creating a local cooperative. Chats default to the local library first, then roll's up to the local cooperative, and finally the 24/7 Cooperative.
- Cooperative Overview - Includes creation of chat widgets, signing into the 24/7 Cooperative (if contributing hours), answering chats, and more.
- Reportings & Stats - View the types of reports you'll have access to - including how often your patron's chat widgets were answered by the 24/7 Cooperative.
Time Zone: Eastern Time - US & Canada (change)
Setting Up LibCal Hours, Exceptions, Holidays and more!
Join us for a short session as we look at how to use Weekly Templates and Exceptions to make sharing your library hours and closings a breeze! Using Hours widgets, you will only need to update your...
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- Date:
- Monday, December 8, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibCal
- Register!
Best Practices for LibApps Accounts
Are you a LibApps Admin? If not, do you know who your admin is? LibApps admins manage LibApps accounts and are essential for the efficient operation of your Springshare tools.
We'll cover:
Why...
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- Date:
- Tuesday, December 9, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Admin Account Level Users Regular Level Users
- Products Covered:
- LibApps New session!
- Register!
CareerShift @ SoACE Annual Conference (Southern Association of Colleges and Employers)
When: Wednesday, December 10 - Thursday, December 11
Where: Omni Nashville Hotel in Nashville, TN
Website: soace.org/2025-conference
- From:
- Wednesday, December 10, 2025
- To:
- Thursday, December 11, 2025
CareerShift @ MPACE Annual Conference (Mountain Pacific Association of Colleges and Employers)
When: Wednesday, December 10 - Friday, December 12
Where: Park MGM in Las Vegas, NV
Website: sites.google.com/mpace.org/mpace2025annualconference
- From:
- Wednesday, December 10, 2025
- To:
- Friday, December 12, 2025
Springy Cleaning for LibGuides
Whether you've inherited a LibGuides system and you're just not sure what's going on with it, or you're feeling the need for a thorough Springy Cleaning, this session is for you! We'll discuss ways to...
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- Date:
- Wednesday, December 10, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Getting Started with LibSites
LibSites is the all-new website builder from Springshare. With LibSites, you can create webpages, blogs, and full websites with our drag and drop editor. In this session, we'll talk about planning...
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- Date:
- Thursday, December 11, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibSites
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Thursday, December 11, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Forms and Landing Pages in LibConnect Pro
Your forms and landing pages in LibConnect Pro are what enable your patrons to decide which newsletters or other emails they would like to receive from the library. In this brief session, we'll guide...
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- Date:
- Tuesday, December 16, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibConnect Pro New session!
- Register!
What Your Patrons are Telling You: Statistics in LibGuides
You can learn a lot about what your patrons use and what they need by tracking your LibGuides statistics. In this session, we will look at the updated stats module for the new A-Z database page as...
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- Date:
- Wednesday, December 17, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
