24/7 Chat - Join the LibAnswers Community
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Saturday, January 25, 2020
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
About:
The LibAnswers Cooperative Live on Feb 28, 2020
The LibAnswers 24/7 Cooperative allows librarians across multiple LibAnswers systems to provide collaborative chat reference. Librarians answer patron chats on behalf of all member libraries within the cooperative.This means, all of your patrons can get library help, even when your physical doors are closed.
The 24/7 Cooperative is staffed by contributing member libraries and dedicated Springshare MLIS reference librarians.
We'll Cover:
- Service Levels - Contribute to the 24/7 Cooperative, or not; choose coverage for nights and/or weekends only; or choose coverage for select time-periods... we've got lots of service options available.
- Options to Create a Local Cooperative - Are there a few libraries in your consortium? Consider joining together and creating a local cooperative. Chats default to the local library first, then roll's up to the local cooperative, and finally the 24/7 Cooperative.
- Cooperative Overview - Includes creation of chat widgets, signing into the 24/7 Cooperative (if contributing hours), answering chats, and more.
- Reportings & Stats - View the types of reports you'll have access to - including how often your patron's chat widgets were answered by the 24/7 Cooperative.
Time Zone: Eastern Time - US & Canada (change)
Texas Library Association Annual Conference (TLA) Booth #1733
When: April 16 - 19
Where: San Antonio Convention Center
Website: txla.org/annual-conference
- Date:
- Thursday, April 18, 2024 Show more dates
- Time:
- All Day Event
Texas Library Association Annual Conference (TLA) Booth #1733
When: April 16 - 19
Where: San Antonio Convention Center
Website: txla.org/annual-conference
- Date:
- Friday, April 19, 2024 Show more dates
- Time:
- All Day Event
Free Image Resources with Springy Tools
Join us for a session where we will show some of our favorite tools for finding and creating graphics to use in your Springshare products. From Canva to other favorites, we will share best practices...
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- Date:
- Monday, April 22, 2024
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- Multi-Product
- Register!
What Your Patrons are Telling You: Statistics in LibGuides
You can learn a lot about what your patrons use and what they need by tracking your LibGuides statistics. In this session, we will look at the updated stats module for the new A-Z database page as...
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- Date:
- Tuesday, April 23, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Creating recurring events for Kids Programs in Public Libraries
Children's programs can bring lots of visitors into the library! If you have a series of storytimes, book clubs, science club or any other reoccurring events, then this session is for you! We'll cover...
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- Date:
- Wednesday, April 24, 2024
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal
- Register!
Best Practices for Resources Icons in LibGuides
Resource icons can be used for databases and other assets to indicate the resource type or features and even link to additional information. Learn how to build icons that match your services and are...
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- Date:
- Thursday, April 25, 2024
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal: Events, Spaces, Tickets, and more
Calendars, Spaces, & Appointments - oh my! LibCal makes your customer-facing calendars easy for patrons and staff alike.
LibCal's modules are fully interactive with each other, so creating an Event...
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- Date:
- Thursday, April 25, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal Sales Demonstrations
- Register!
Patron Point: Email Previewing and Testing with Dynamic Content in Emails
Crafting targeted emails for your patrons has never been simpler. Instead of creating entirely different emails to send to different mailing lists, with Patron Point you can create one email with...
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- Date:
- Friday, April 26, 2024
- Time:
- 12:30pm - 1:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
