Event Info

24/7 Chat - Join the LibAnswers Community
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
About:
The LibAnswers Cooperative Live on Feb 28, 2020
The LibAnswers 24/7 Cooperative allows librarians across multiple LibAnswers systems to provide collaborative chat reference. Librarians answer patron chats on behalf of all member libraries within the cooperative.This means, all of your patrons can get library help, even when your physical doors are closed.
The 24/7 Cooperative is staffed by contributing member libraries and dedicated Springshare MLIS reference librarians.
We'll Cover:
- Service Levels - Contribute to the 24/7 Cooperative, or not; choose coverage for nights and/or weekends only; or choose coverage for select time-periods... we've got lots of service options available.
- Options to Create a Local Cooperative - Are there a few libraries in your consortium? Consider joining together and creating a local cooperative. Chats default to the local library first, then roll's up to the local cooperative, and finally the 24/7 Cooperative.
- Cooperative Overview - Includes creation of chat widgets, signing into the 24/7 Cooperative (if contributing hours), answering chats, and more.
- Reportings & Stats - View the types of reports you'll have access to - including how often your patron's chat widgets were answered by the 24/7 Cooperative.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Automagic LTI Tool (v1.3) for Canvas, Blackboard, Moodle, Sakai, Desire2Learn and Brightspace
- Date:
- Tuesday, November 28, 2023
- Time:
- 11:30am - 12:30pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
CLEVNET - LibAnswers: Your Total Communication Solution
- Date:
- Tuesday, November 28, 2023
- Time:
- 2:00pm - 3:00pm
- Register!
Increase 1-1 Interactions with Appointments
- Date:
- Wednesday, November 29, 2023
- Time:
- 2:00pm - 2:45pm
- Session Type:
- Build It Session
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal New Session!
- Register!
LibCal: Events, Spaces, Tickets, and more
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Thursday, November 30, 2023
- Time:
- 9:00am - 10:00am
- Session Type:
- Build It Session
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Medición de la satisfacción de los usuarios con NPS (Net Promoter Score℠) en LibAnswers
- Date:
- Thursday, November 30, 2023
- Time:
- 12:00pm - 12:50pm
- User Type/Language:
- Admin Account Level Users En Español
- Products Covered:
- LibAnswers ¡Sesión nueva!
- Register!
Feedback with LibWizard
- Date:
- Monday, December 4, 2023
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibWizard New session!
- Register!
Designing Your LibCal Homepage
- Date:
- Tuesday, December 5, 2023
- Time:
- 1:00pm - 1:50pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibCal
- Register!
Presentación Especial: Evolución de la Biblioteca Digital
- Date:
- Wednesday, December 6, 2023
- Time:
- 11:00am - 12:00pm
- Session Type:
- Guest Presenter
- Products Covered:
- Multi-Product
- Register!