What is LibAnswers with LibChat?
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Thursday, May 7, 2020
12:30pm - 12:50pm (Eastern Time - US & Canada) change time zone
12:30pm - 12:50pm (Eastern Time - US & Canada) change time zone
About:
Join us for a 20-minute overview of LibAnswers -- our all-in-one virtual reference platform. We'll introduce:
- Providing a knowledge base of FAQ pages and groups
- Answering realtime patron questions via LibChat
- Replying to questions sent by email, form, text, and social media
- Tracking reference interactions with Ref. Analytics
- Keeping patrons up-to-date with the System Status Management Tool
We'll also take a quick look at the 24/7 LibAnswers Chat Cooperative.
This session is aimed towards those just getting familiar with LibAnswers or looking to implement a new workflow/feature. While it won't walk through individual settings, it will provide you with a launching point for future LibAnswers training sessions!
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
E-Reservas en LibGuides
El módulo de E-Reservas es un complemento opcional que le permite administrar el contenido de sus reservas electrónicas dentro de LibGuides. LibGuides no solo le brindará a sus estudiantes una...
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- Date:
- Thursday, January 23, 2025
- Time:
- 10:00am - 11:00am
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users En Español
- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
LibLearnX - Booth #312
Headed to LibLearnX in Phoenix, AZ?
Marketplace/Exhibit Hall Hours:
Saturday, Jan 25: 9:30am - 4:00pm
Sunday, Jan 26: 10:00am - 4:00pm
Monday, Jan 27: 9:30am - 12:00pm
- From:
- Saturday, January 25, 2025
- To:
- Monday, January 27, 2025
LibCal: Setting Up Tickets and Passes
Are you getting started with Tickets and Passes? In this session for Admin level users, we'll cover the set up of digital museum passes and physical museum passes.
We'll cover:
Configuring...
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- Date:
- Monday, January 27, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Increase Engagement with Patron Point
Stop Patrons From Ghosting You
Patron Point helps your public library onboard new patrons, keep current users engaged, and reinvigorate inactive patrons. With Patron Point, a fully featured email...
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- Date:
- Tuesday, January 28, 2025
- Time:
- 10:30am - 11:30am
- Session Type:
- Product Demo / Sneak Peek
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
A-Z Database Sublists & Resource Lists
The new A-Z list just keeps getting better! You can now create curated database Sublists for anything you need (i.e. databases for alumni only, databases in a specific language, etc). Additionally,...
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- Date:
- Tuesday, January 28, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Ontario Library Association Super Conference (OLA) - Booth #615
When: January 30-31, 2025
Where: Metro Toronto Convention Centre, Booth #615
Website: https://www.olasuperconference.ca/
- From:
- Thursday, January 30, 2025
- To:
- Friday, January 31, 2025
LibCal: Tickets and Passes for Regular Level Users
Has your library recently started using Tickets and Passes in LibCal? In this session for regular level users, we'll cover the day to day use of digital museum passes and physical museum passes....
More
- Date:
- Thursday, January 30, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Training Tidbit: Printable Event Flyers in LibCal
Printable flyers are here! Learn how to quickly and easily create and print flyers for your LibCal events.
We'll cover:
Customizing event options
Customizing event design
Adding event...
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- Date:
- Monday, February 3, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Mejores prácticas para la nueva lista A-Z
Ha pasado más de un año desde que lanzamos la nueva lista de bases de datos A-Z. En ese tiempo, hemos aprendido algunas prácticas recomendadas para aprovechar al máximo las interfaces públicas y de...
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- Date:
- Tuesday, February 4, 2025
- Time:
- 9:30am - 10:30am
- User Type/Language:
- En Español
- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
