Event Info
New Feature: ILS Patron Lookup in LibAnswers
1:00pm - 1:20pm (Eastern Time - US & Canada) change time zone
About:
If your Library has an ILS Integration set up in LibApps, you can now look up a patron ID to view checkouts, holds, and fine data (when available from the ILS!) on the LibAnswers ticket answer page. When in a live chat, a chat operator can use the new Patron Lookup tab to look up the patron ID field and view checkouts.
In this short session, we'll learn more about how the Patron lookup feature works and see it in action in LibAnswers.
Note: Setting up an ILS integration must be done by a LibApps admin (not just a LibAnswers admin). This integration is different from LibAuth and must be enabled separately.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Careershift @ ACSN Conference (Alumni Career Services Network)
- From:
- Monday, July 20, 2026
- To:
- Wednesday, July 22, 2026
- Session Type:
- Live at Conference
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Monday, July 20, 2026
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Adding Availability and Managing Appointments in LibCal
- Date:
- Tuesday, July 21, 2026
- Time:
- 11:00am - 11:45am
- User Type/Language:
- Beginner Users Regular Level Users
- Products Covered:
- LibCal
- Register!
LibConnect Pro: Making the Most of Custom Fields
- Date:
- Wednesday, July 22, 2026
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibConnect Pro New session!
- Register!
Getting Started with Incident and Issue Tracking
- Date:
- Thursday, July 23, 2026
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibStaffer > Incident & Issue Tracking
- Register!
From Library to LMS: Embedding Library Resources in Your Course Pages
- Date:
- Monday, July 27, 2026
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibApps Admin Essentials
- Date:
- Tuesday, July 28, 2026
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users
- Products Covered:
- Multi-Product
- Register!
Learning Lab: Leveraging Bootstrap 5 to Get the Most Out of Your LibGuides
- Date:
- Wednesday, July 29, 2026
- Time:
- 11:00am - 12:00pm
- Session Type:
- Learning Lab
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibWizard: Build a Standalone Tutorial
- Date:
- Thursday, July 30, 2026
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibWizard
- Register!