Event Title

Personal LibChat Settings

Wednesday, July 21, 2021
12:00pm - 12:40pm (Eastern Time - US & Canada) change time zone

Event Details


Products Covered:
LibAnswers > LibChat  
User Level:
Beginner Users   Intermediate Users  
Session Type:
Training Tidbit Session
Michelle Lustig


Your personal LibChat settings can help you chat with patrons more efficiently. In this bite-sized session, we'll cover settings available to all LibChat operators, and see how they affect chatting.

We'll cover:

  • Setting default chat departments and queues to monitor
  • Setting up Personal Canned Macros
  • Configuring appointment links
  • Modifying chat views
Registration has closed.

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.