Event Info

Personal LibChat Settings

Wednesday, July 21, 2021
12:00pm - 12:40pm (Eastern Time - US & Canada) change time zone

About:

Your personal LibChat settings can help you chat with patrons more efficiently. In this bite-sized session, we'll cover settings available to all LibChat operators, and see how they affect chatting.

We'll cover:

  • Setting default chat departments and queues to monitor
  • Setting up Personal Canned Macros
  • Configuring appointment links
  • Modifying chat views
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