Time Zone: Eastern Time - US & Canada (change)
Getting Started with the 24/7 Chat Co-Op as a Non-Contributing Member
Has your library joined the Springshare 24/7 Co-Op as a non-contributing member? If so, join us for this session to learn what to expect and what to do to be prepared for this great service that's...
More
- Date:
- Monday, September 22, 2025
- Time:
- 2:00pm - 2:50pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Understanding your LibAnswers Data
While you are answering tickets, chatting with patrons, creating FAQS, and entering Reference Analytics transactions, LibAnswers is keeping stats! Join us to review where you can find all of these...
More
- Date:
- Thursday, September 25, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- LibAnswers
- Register!
Build a Staff Intranet with your Springshare Tools
Do you want a central location to share important information with your staff? From FAQs about time off and policies to instruction outlines and calendars, this session has you covered! We will use...
More
- Date:
- Tuesday, September 30, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers LibCal LibGuides & LibGuides CMS Multi-Product
- Register!
SpringyCamp for Public Libraries
SpringyCamp is our annual user conference with a camp-like vibe designed to be fun and informative. 🏕️ Grab your canteen and pull up a log by the fire – this special edition of SpringyCamp is crafted...
More
- Date:
- Wednesday, October 1, 2025
- Time:
- 12:00pm - 3:30pm
- Session Type:
- Special Event
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- Multi-Product
Customizing LibGuides Templates
Are you interested in customizing layouts throughout your LibGuides site? Templates allow you to customize the navigation and layout of pages, including public pages like default homepages, the search...
More
- Date:
- Tuesday, October 7, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Text messages for hold pickups, overdue items, and more with Patron Point
In this session, we'll talk about using SMS messaging in Patron Point. Using examples from existing customers, you'll see how patrons can receive SMS notifications for hold pickups, overdue items, and...
More
- Date:
- Thursday, October 9, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- New session! Patron Point
- Register!
Best Practices for LibChat
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat...
More
- Date:
- Thursday, October 16, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Getting to Know LibConnect Pro
LibConnect Pro integrates with your ILS, allowing you to deliver the right message to the right patron at the right time. Join us to learn how to segment your audience, create personalized emails and...
More
- Date:
- Tuesday, October 21, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest Regular Level Users
- Products Covered:
- LibConnect Pro New session!
- Register!
Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
More
- Date:
- Wednesday, October 22, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
