Event Info
![Understanding Patron Needs with Query Analyzer](https://lcimages.s3.amazonaws.com/data/feat_img/4247/8314/1698789418.png)
Understanding Patron Needs with Query Analyzer
1:30pm - 2:00pm (Eastern Time - US & Canada) change time zone
About:
In this session, we will use Query Analyzer to take a look at how patrons search your FAQ database. We will cover tips to better address patron needs, improve metadata, and make sure your users find the most relevant FAQs. You’ve got the data in your LibAnswers system…let’s use it to drive improvements to your FAQs.
Users should already have a base understanding of LibAnswers.
We'll cover:
- Query Analyzer Settings
- Reviewing Statistics Data
- Creating new FAQs from Search Stats
- And other Tips
Theme: Understanding Patrons
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
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- Tuesday, July 30, 2024
- Time:
- 2:00pm - 2:45pm
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- Tuesday, July 30, 2024
- Time:
- 2:00pm - 2:20pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
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- Date:
- Wednesday, July 31, 2024
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Intermediate Users Public Library Interest
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- LibGuides & LibGuides CMS
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- Date:
- Thursday, August 1, 2024
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibCal
- Register!
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- Date:
- Tuesday, August 6, 2024
- Time:
- 2:00pm - 2:45pm
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- Date:
- Tuesday, August 6, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- LibStaffer
- Register!
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- Date:
- Wednesday, August 7, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
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- Date:
- Tuesday, August 13, 2024
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users En Español
- Products Covered:
- ¡Sesión nueva! LibGuides & LibGuides CMS
- Register!
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- Date:
- Tuesday, August 13, 2024
- Time:
- 2:00pm - 3:00pm
- Register!