Event Info
Understanding Patron Needs with Query Analyzer
1:30pm - 2:00pm (Eastern Time - US & Canada) change time zone
About:
In this session, we will use Query Analyzer to take a look at how patrons search your FAQ database. We will cover tips to better address patron needs, improve metadata, and make sure your users find the most relevant FAQs. You’ve got the data in your LibAnswers system…let’s use it to drive improvements to your FAQs.
Users should already have a base understanding of LibAnswers.
We'll cover:
- Query Analyzer Settings
- Reviewing Statistics Data
- Creating new FAQs from Search Stats
- And other Tips
Theme: Understanding Patrons
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
California Library Association Annual Conference
- From:
- Thursday, October 17, 2024
- To:
- Saturday, October 19, 2024
Learning Lab: Spark Interest with Automated Readers’ Advisory Emails
- Date:
- Tuesday, October 22, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Learning Lab
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
Springy Cleaning for LibGuides
- Date:
- Tuesday, October 22, 2024
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal Basics: Event Calendar Setup
- Date:
- Tuesday, October 22, 2024
- Time:
- 3:00pm - 3:45pm
- User Type/Language:
- Admin Account Level Users Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
Multilingual Messaging in Patron Point
- Date:
- Wednesday, October 23, 2024
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- New session! Patron Point
- Register!
LibCal Basics: Creating & Managing Events
- Date:
- Wednesday, October 23, 2024
- Time:
- 3:00pm - 3:45pm
- User Type/Language:
- Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
SpringyCamp - All Libraries - Day 1: October 24
- Date:
- Thursday, October 24, 2024
- Time:
- 12:00pm - 3:30pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- SpringyCamp
- Register!
LibCal Basics: Event Calendar Setup
- Date:
- Monday, October 28, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Admin Account Level Users Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
SpringyCamp - All Libraries - Day 2: October 29
- Date:
- Tuesday, October 29, 2024
- Time:
- 12:00pm - 3:00pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- SpringyCamp
- Register!