Event Info

Breaking the Mold: Marketing and Outreach for Patron-Centric Libraries
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone
About:
Join us for a LibraryWorks webinar!
Modern libraries are community hubs that offer valuable programs, resources, and spaces that uniquely reflect the diverse populations they serve. Despite dynamic offerings, many libraries struggle to break the perception that they are simply a place to check out books. Taking control of the narrative doesn’t have to be challenging!
Given the right tools and methods, you can shape your public messaging to communicate value and get prospective and existing patrons excited about library offerings.
In this 1-hour webinar, we'll explore:
- Proven marketing and outreach methods designed to engage new users, and ensure you are reaching the right audience, at the right time, with the right message.
- Techniques industry membership organizations use to attract and retain members.
- Springshare’s suite of tools helps libraries around the world embrace these techniques and bring value to their communities.
About the Presenters:
Ian Downie is President of Springshare’s Public Libraries Division. With over 15 years of experience working with public libraries, Ian is the founder of collectionHQ, which was acquired by Baker & Taylor in 2011 and Patron Point, Inc., the marketing automation business, which was acquired by Springshare last year.
Lilly Sundell-Thomas is Lead Marketing Specialist for Public Libraries at Springshare. With nearly a decade of public library experience, Lilly has worked in various roles ranging from Programming and Outreach Librarian to Assistant Director.
Together, Ian and Lilly offer an approachable method to library marketing that aims to showcase the amazing work that libraries are already doing!
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
New Jersey Library Association Annual Conference
- From:
- Wednesday, May 28, 2025
- To:
- Friday, May 30, 2025
- Session Type:
- Live @Conference
Implementing LibAuth in LibAnswers, LibCal, and LibGuides
- Date:
- Wednesday, May 28, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- Multi-Product New session!
- Register!
Subjects & Tags: Help your Patrons find your LibGuides
- Date:
- Thursday, May 29, 2025
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Adding CSS to LibGuides
- Date:
- Tuesday, June 3, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Getting Started with LibChat
- Date:
- Wednesday, June 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibAnswers > LibChat
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Thursday, June 5, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
CareerShift @ NACE Conference + Expo (National Association of Colleges and Employers) - Booth #1005
- From:
- Monday, June 9, 2025
- To:
- Wednesday, June 11, 2025
Your LibApps Account: Activating Multi-Factor Authentication (MFA)
- Date:
- Monday, June 9, 2025
- Time:
- 9:00am - 9:30am
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Early Bird/EU Opt Time Multi-Product New session!
- Register!
Springshare Answers Your Questions: LibGuides
- Date:
- Tuesday, June 10, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!