Event Info

Breaking the Mold: Marketing and Outreach for Patron-Centric Libraries
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone
About:
Join us for a LibraryWorks webinar!
Modern libraries are community hubs that offer valuable programs, resources, and spaces that uniquely reflect the diverse populations they serve. Despite dynamic offerings, many libraries struggle to break the perception that they are simply a place to check out books. Taking control of the narrative doesn’t have to be challenging!
Given the right tools and methods, you can shape your public messaging to communicate value and get prospective and existing patrons excited about library offerings.
In this 1-hour webinar, we'll explore:
- Proven marketing and outreach methods designed to engage new users, and ensure you are reaching the right audience, at the right time, with the right message.
- Techniques industry membership organizations use to attract and retain members.
- Springshare’s suite of tools helps libraries around the world embrace these techniques and bring value to their communities.
About the Presenters:
Ian Downie is President of Springshare’s Public Libraries Division. With over 15 years of experience working with public libraries, Ian is the founder of collectionHQ, which was acquired by Baker & Taylor in 2011 and Patron Point, Inc., the marketing automation business, which was acquired by Springshare last year.
Lilly Sundell-Thomas is Lead Marketing Specialist for Public Libraries at Springshare. With nearly a decade of public library experience, Lilly has worked in various roles ranging from Programming and Outreach Librarian to Assistant Director.
Together, Ian and Lilly offer an approachable method to library marketing that aims to showcase the amazing work that libraries are already doing!
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
ELUNA Annual Meeting
- From:
- Wednesday, June 18, 2025
- To:
- Friday, June 20, 2025
LibConnect Pro: Your New Marketing BFF
- Date:
- Tuesday, June 24, 2025
- Time:
- 10:00am - 11:00am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibConnect Pro
- Register!
CareerShift @ EACE Annual Conference (Eastern Association of Colleges and Employers)
- From:
- Wednesday, June 25, 2025
- To:
- Friday, June 27, 2025
Introducing LibSites: A Website Builder Made for Libraries
Springy Cleaning for LibGuides
- Date:
- Wednesday, June 25, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Meet the New LibConnect Pro for Dynamic Email Outreach
- Date:
- Friday, June 27, 2025
- Time:
- 5:40pm - 5:55pm
- Session Type:
- Live @Conference
- Products Covered:
- Flash Presentation LibConnect Pro
Bibliotheca and LibCal integration
- Date:
- Friday, June 27, 2025
- Time:
- 6:00pm - 6:15pm
- Session Type:
- Live @Conference
- Products Covered:
- Flash Presentation LibCal
Discover LibSites: Revamp Your Online Presence!
- Date:
- Friday, June 27, 2025
- Time:
- 6:40pm - 6:55pm
- Session Type:
- Live @Conference
- Products Covered:
- Flash Presentation LibSites
Navigate Smarter with LibMaps!
- Date:
- Friday, June 27, 2025
- Time:
- 7:00pm - 7:15pm
- Session Type:
- Live @Conference
- Products Covered:
- Flash Presentation LibCal > LibMaps