Are you a checklist person? If so, you'll love the ability to assign tasks that are related to a ticket! If you use your ticket queue to manage requests for ILL, reserves, or even IT work, LibAnswers lets you assign specific tasks with due dates. A new feature, task templates, makes it even easier to create tasks. 

We'll cover:

• Adding tasks to a ticket
• Using task templates
• Viewing and managing your tasks
• Examples of how you might incorporate the Task Manager into your library workflow