Event Info
Learning Lab: Leveraging NPS for Continuous Improvement
11:00am - 12:30pm (Eastern Time - US & Canada) change time zone
About:
Join Sara Hull, Librarian & Coordinator for Collaborative Projects, Reference, and Outreach at SUNY Empire Online Library for a Learning Lab!
Sara will talk about how her library has used NPS surveys with LibAnswers to improve their reference services and to align library services with objectives from the university's strategic plan. Sara's presentation will be followed by a demonstration by Springy Cate, who will show how to set up NPS for your LibAnswers site.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Increase Engagement with Patron Point
- Date:
- Wednesday, February 5, 2025
- Time:
- 1:30pm - 2:30pm
- Session Type:
- Product Demo / Sneak Peek
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
LibWizard: Build An Embedded Tutorial
- Date:
- Thursday, February 6, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibWizard
- Register!
LibWizard: Build a Standalone Tutorial
- Date:
- Wednesday, February 12, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibWizard
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Thursday, February 13, 2025
- Time:
- 9:00am - 10:00am
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
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Designing LibGuides for Mobile
- Date:
- Tuesday, February 18, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Products Covered:
- LibGuides & LibGuides CMS
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Creating a Custom Header for LibGuides, LibAnswers and LibCal
- Date:
- Wednesday, February 19, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users
- Register!
LibCal Spaces: Become a Power User
- Date:
- Thursday, February 20, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal > Spaces & Equipment
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New Feature: LibCal ILS Patron Lookup
- Date:
- Monday, February 24, 2025
- Time:
- 12:00pm - 12:25pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal New session!
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LibAnswers Tickets: Become a Power User
- Date:
- Tuesday, February 25, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers
- Register!