Event Info

Learning Lab: Leveraging NPS for Continuous Improvement
11:00am - 12:30pm (Eastern Time - US & Canada) change time zone
About:
Join Sara Hull, Librarian & Coordinator for Collaborative Projects, Reference, and Outreach at SUNY Empire Online Library for a Learning Lab!
Sara will talk about how her library has used NPS surveys with LibAnswers to improve their reference services and to align library services with objectives from the university's strategic plan. Sara's presentation will be followed by a demonstration by Springy Cate, who will show how to set up NPS for your LibAnswers site.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
ALA Annual Conference - Booth #439
- From:
- Friday, June 27, 2025
- To:
- Monday, June 30, 2025
Nailed It: Building a Teaching Toolbox for Information Literacy
- Date:
- Sunday, June 29, 2025
- Time:
- 2:15pm - 2:30pm
- Session Type:
- Guest Presenter
- Products Covered:
- Flash Presentation Librarian Guest Presenter LibGuides & LibGuides CMS
Jump Start Engagement with Patron Point!
- Date:
- Sunday, June 29, 2025
- Time:
- 3:30pm - 3:45pm
- Session Type:
- Guest Presenter
- Products Covered:
- Flash Presentation Librarian Guest Presenter Patron Point
Best Practices for Starting a LibGuide
- Date:
- Tuesday, July 1, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Springshare Answers Your Questions: LibCal
- Date:
- Tuesday, July 8, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibCal New session!
- Register!
Visualizing Data with LibInsight Dashboards
- Date:
- Wednesday, July 9, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
LibGuides Basics: Building Your First LibGuide - Top Nav
- Date:
- Thursday, July 10, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!