Event Info

Learning Lab: Leveraging NPS for Continuous Improvement
11:00am - 12:30pm (Eastern Time - US & Canada) change time zone
About:
Join Sara Hull, Librarian & Coordinator for Collaborative Projects, Reference, and Outreach at SUNY Empire Online Library for a Learning Lab!
Sara will talk about how her library has used NPS surveys with LibAnswers to improve their reference services and to align library services with objectives from the university's strategic plan. Sara's presentation will be followed by a demonstration by Springy Cate, who will show how to set up NPS for your LibAnswers site.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
CareerShift @ NACE Conference + Expo (National Association of Colleges and Employers) - Booth #1005
- From:
- Monday, June 9, 2025
- To:
- Wednesday, June 11, 2025
CANCELED: Your LibApps Account: Activating Multi-Factor Authentication (MFA)
- Date:
- Monday, June 9, 2025
- Time:
- 9:00am - 9:30am
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Early Bird/EU Opt Time Multi-Product New session!
- Register!
Springshare Answers Your Questions: LibGuides
- Date:
- Tuesday, June 10, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Forms and Surveys for Libraries
- Date:
- Wednesday, June 11, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibWizard
- Register!
Training Tidbit: Adding Accordions to LibGuides
- Date:
- Thursday, June 12, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Register!
A-Z Database Sublists & Resource Lists
- Date:
- Monday, June 16, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibConnect Pro: Your New Marketing BFF
- Date:
- Tuesday, June 17, 2025
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibConnect Pro
- Register!
Your LibApps Account: Activating Multi-Factor Authentication (MFA)
- Date:
- Tuesday, June 17, 2025
- Time:
- 2:00pm - 2:30pm
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Multi-Product New session!
- Register!
Training Tidbit: Font Awesome & LibGuides
- Date:
- Wednesday, June 18, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!