Event Info

Learning Lab: Leveraging NPS for Continuous Improvement

Tuesday, June 25, 2024
11:00am - 12:30pm (Eastern Time - US & Canada) change time zone


Join Sara Hull, Librarian & Coordinator for Collaborative Projects, Reference, and Outreach at SUNY Empire Online Library for a Learning Lab! 

Sara will talk about how her library has used NPS surveys with LibAnswers to improve their reference services and to align library services with objectives from the university's strategic plan. Sara's presentation will be followed by a demonstration by Springy Cate, who will show how to set up NPS for your LibAnswers site. 

Registration has closed.