Event Info

LibInsight & Reference Analytics: Capturing the right data across service locations (Streaming Live on Facebook)
3:30pm - 3:45pm (Eastern Time - US & Canada) change time zone
About:
Do you handle virtual and in-person services? Are you facing challenges in gathering statistics from these different locations for comparative analysis? In this presentation, Colleen Garcia and Casey Macolino will explore how the Customer Experience Unit at UC San Diego effectively utilizes LibInsight and Ref. Analytics within LibAnswers to streamline the collection of statistics for in-person, telephone, email, and SMS user support. While there isn't a one-size-fits-all solution yet, leveraging tools from the same suite enables seamless cross-analysis and provides a consistent user experience for staff.
This event will be streamed via Facebook Live!
Time Zones:
- 12:30pm - 12:45pm Pacific Time / time zone of ALA Conference
- 3:30pm - 3:45pm Eastern Time
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
New Feature: LibCal ILS Patron Lookup
- Date:
- Monday, February 24, 2025
- Time:
- 12:00pm - 12:25pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal New session!
- Register!
LibAnswers Tickets: Become a Power User
- Date:
- Tuesday, February 25, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers
- Register!
Learning Lab: Using Verify to Simplify Library Card Sign-Ups and Renewals
- Date:
- Wednesday, February 26, 2025
- Time:
- 12:00pm - 1:00pm
- Session Type:
- Learning Lab
- User Type/Language:
- Public Library Interest
- Products Covered:
- Patron Point
- Register!
Creating a Bootstrap 5 Header for the *NEW* LibGuides A-Z Database List
- Date:
- Wednesday, February 26, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
New Feature: Imports and Updates with the New A-Z List
- Date:
- Thursday, February 27, 2025
- Time:
- 12:00pm - 12:25pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Libraries + LibMaps: The Perfect Match
- Date:
- Thursday, February 27, 2025
- Time:
- 1:00pm - 1:45pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!
Build a LibGuide: Special Collections
- Date:
- Tuesday, March 4, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
SCELCapalooza
- Date:
- Wednesday, March 5, 2025
- Time:
- All Day Event
Libraries + LibMaps: The Perfect Match
- Date:
- Wednesday, March 5, 2025
- Time:
- 10:30am - 11:15am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!