LibInsight & Reference Analytics: Capturing the right data across service locations (Streaming Live on Facebook)
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Sunday, June 30, 2024
3:30pm - 3:45pm (Eastern Time - US & Canada) change time zone
3:30pm - 3:45pm (Eastern Time - US & Canada) change time zone
About:
Do you handle virtual and in-person services? Are you facing challenges in gathering statistics from these different locations for comparative analysis? In this presentation, Colleen Garcia and Casey Macolino will explore how the Customer Experience Unit at UC San Diego effectively utilizes LibInsight and Ref. Analytics within LibAnswers to streamline the collection of statistics for in-person, telephone, email, and SMS user support. While there isn't a one-size-fits-all solution yet, leveraging tools from the same suite enables seamless cross-analysis and provides a consistent user experience for staff.
This event will be streamed via Facebook Live!
Time Zones:
- 12:30pm - 12:45pm Pacific Time / time zone of ALA Conference
- 3:30pm - 3:45pm Eastern Time
Time Zone: Eastern Time - US & Canada (change)
Introducing LibSites: A Website Builder Made for Libraries
Introducing LibSites with Personalized Patron Portal
Have you heard the buzz about LibSites yet? Did you catch a sneak peek at ACRL or our webinar in May? Here's your chance to take a...
More
Setting Up Homework Help in LibAnswers
Before the school year begins, let's make sure your patrons know where to find homework help! Every library can anticipate the questions that students using your library will ask! Whether it's general...
More
- Date:
- Monday, July 14, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers
- Register!
Learning Lab: Library Badging: Engaging Students with Interactive Tutorials in the Virtual Space
Pushing the boundaries of LibWizard, the Content Creation team at Southern New Hampshire University’s (SNHU) Shapiro Library was tasked with creating fun and interactive learning objects that could...
More
Preparing Your SpringyCamp Proposal
SpringyCamp, our annual, virtual conference will happen this fall, and we are looking for Springy clients to share their stories! If you are interested in submitting a proposal for SpringyCamp (or any...
More
- Date:
- Wednesday, July 16, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- Multi-Product New session!
- Register!
Level Up LibGuides: Curate, Write, and Design Better Guides
Here at Springshare, we have seen that the best LibGuides share some common characteristics. Join us to learn the best practices for making your new or existing LibGuides more engaging, informative,...
More
- Date:
- Thursday, July 17, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Welcome Back: Revisiting Your Welcome Campaign
Has it been a while since you reviewed your Patron Point Welcome Campaign? It might be time for a refresh - updating the content, adding new content, or even adding or removing an email. For example,...
More
- Date:
- Thursday, July 17, 2025
- Time:
- 1:30pm - 2:10pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- Patron Point
- Register!
CareerShift @ ACSN Annual Conference (Alumni Career Services Network)
When: Monday, July 21 - Wednesday, July 23
Where: Renaissance Pittsburgh Hotel in Pittsburgh, PA
Website: myacsn.org/2025-acsn-conference
- From:
- Monday, July 21, 2025
- To:
- Wednesday, July 23, 2025
Setting Up LibCal Hours, Exceptions, Holidays and more!
Join us for a short session as we look at how to use Weekly Templates and Exceptions to make sharing your library hours and closings a breeze! Using Hours widgets, you will only need to update your...
More
- Date:
- Tuesday, July 22, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibCal
- Register!
Crear contenido accesible en LibGuides: color y diseño
LibGuides está diseñada para ser accesible desde el primer momento. Sin embargo, como creador de guías, necesita conocer las prácticas básicas de accesibilidad para garantizar que el texto y el resto...
More
- Date:
- Wednesday, July 23, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- En Español
- Products Covered:
- LibGuides & LibGuides CMS ¡Sesión nueva!
- Register!
