Event Info

LibInsight & Reference Analytics: Capturing the right data across service locations (Streaming Live on Facebook)
3:30pm - 3:45pm (Eastern Time - US & Canada) change time zone
About:
Do you handle virtual and in-person services? Are you facing challenges in gathering statistics from these different locations for comparative analysis? In this presentation, Colleen Garcia and Casey Macolino will explore how the Customer Experience Unit at UC San Diego effectively utilizes LibInsight and Ref. Analytics within LibAnswers to streamline the collection of statistics for in-person, telephone, email, and SMS user support. While there isn't a one-size-fits-all solution yet, leveraging tools from the same suite enables seamless cross-analysis and provides a consistent user experience for staff.
This event will be streamed via Facebook Live!
Time Zones:
- 12:30pm - 12:45pm Pacific Time / time zone of ALA Conference
- 3:30pm - 3:45pm Eastern Time
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
New Jersey Library Association Annual Conference
- From:
- Wednesday, May 28, 2025
- To:
- Friday, May 30, 2025
- Session Type:
- Live @Conference
Adding CSS to LibGuides
- Date:
- Tuesday, June 3, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Getting Started with LibChat
- Date:
- Wednesday, June 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibAnswers > LibChat
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Thursday, June 5, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
CareerShift @ NACE Conference + Expo (National Association of Colleges and Employers) - Booth #1005
- From:
- Monday, June 9, 2025
- To:
- Wednesday, June 11, 2025
Your LibApps Account: Activating Multi-Factor Authentication (MFA)
- Date:
- Monday, June 9, 2025
- Time:
- 9:00am - 9:30am
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Early Bird/EU Opt Time Multi-Product New session!
- Register!
Springshare Answers Your Questions: LibGuides
- Date:
- Tuesday, June 10, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Forms and Surveys for Libraries
- Date:
- Wednesday, June 11, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibWizard
- Register!
Training Tidbit: Adding Accordions to LibGuides
- Date:
- Thursday, June 12, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Register!