LibAnswers: Streamline Workflows for Tickets (Streaming Live on Facebook)
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Sunday, June 30, 2024
6:30pm - 6:45pm (Eastern Time - US & Canada) change time zone
6:30pm - 6:45pm (Eastern Time - US & Canada) change time zone
About:
Explore LibAnswers' new functionality to streamline ticket workflows and save time! Assign priority levels to tickets to help staff triage and answer questions with greater efficiency. Use the new automation functionality to automatically tag tickets based on keywords or phrases. Plus, Workflows for Tickets can be created to assign tickets to priority levels or work in conjunction with automated ticket tagging to ensure tickets are efficiently prioritized.
This event will be streamed via Facebook Live!
Time Zones:
- 3:30pm - 3:45pm Pacific Time / time zone of ALA Conference
- 6:30pm - 6:45pm Eastern Time
Time Zone: Eastern Time - US & Canada (change)
BCCLS - LibCal Spaces Overview
This session is for members of the Bergen County Cooperative Library System (BCCLS) only. Please register with your organizational email.
This webinar will focus solely on LibCal's Spaces module...
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- Date:
- Tuesday, October 1, 2024
- Time:
- 10:30am - 11:15am
- Register!
SpringyCamp for Public Libraries
SpringyCamp is our virtual user conference where real-life Springshare users share how they’re using Springy Tools inside their library. Get inspired, receive practical tips and applications… all...
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- Date:
- Tuesday, October 1, 2024
- Time:
- 12:00pm - 3:30pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- SpringyCamp
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Wednesday, October 2, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
BCCLS - LibCal Spaces Overview
This session is for members of the Bergen County Cooperative Library System (BCCLS) only. Please register with your organizational email.
This webinar will focus solely on LibCal's Spaces module...
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- Date:
- Thursday, October 3, 2024
- Time:
- 1:00pm - 1:45pm
- Register!
PaLA Annual Conference (Booth #36)
Pennsylvania Library Association Annual Conference
When: October 7 - 8
Where: Harrisburg Hilton
Booth: #36
Website: https://www.palibraries.org/page/2024ConferenceGeneralInfo
Don't miss Springy...
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- From:
- Monday, October 7, 2024
- To:
- Tuesday, October 8, 2024
- Session Type:
- Live @Conference
Training Tidbit: LibGuides Site Cleanup - Bulk Delete Assets
LibGuides users now have the ability to remove assets in bulk - including unmapped assets! Learn how to clean up your Assets Library with the bulk delete tool.
We'll cover:
Maintaining the asset...
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- Date:
- Tuesday, October 8, 2024
- Time:
- 12:00pm - 12:20pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Illinois Library Association Annual Conference (Peoria, IL)
When: Wednesday, Oct 9 - Thursday, Oct 10
Where: Peoria Civic Center, Booth #420
Website: https://www.ila.org/events/annual-conference
- From:
- Wednesday, October 9, 2024
- To:
- Thursday, October 10, 2024
Accessibility for LibGuides
While system-generated content in LibGuides, like navigation, is designed to be accessible, users are responsible for making sure their guide content and customizations also adhere to accessibility...
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- Date:
- Wednesday, October 9, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Learning Lab: Here There Be Monsters… in the Library!
Do you dare enter a world of digital mystery and adventure? *insert suspenseful music*
Join Melody Steiner, Arts and Humanities Librarian at Lorain County Community College (LCCC) and Ellen...
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- Date:
- Thursday, October 10, 2024
- Time:
- 2:00pm - 2:30pm
- Session Type:
- Learning Lab
- Products Covered:
- LibAnswers > LibChat LibGuides & LibGuides CMS
- Register!
