Event Info
Keep your patrons updated: The System Status Management Tool
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
About:
The System Status Management (SSM) tool in LibAnswers helps you to provide staff and patrons with status updates about your various systems and services. Through the System Status Dashboard, you can let patrons know whether your online catalog is down for maintenance, a database has new features, or even if a printer is out of order. You can also use the tool to provide point-of-need help and gather feedback from your patrons. Join us to learn more!
We'll cover:
- Setting up the SSM page and accounts
- Configuring SSM products, statuses, and posts
- Widget options to provide help, gather feedback, and share system statuses.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Lending Hub Webinar for Public Libraries
- Date:
- Monday, December 9, 2024
- Time:
- 10:00am - 10:45am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
Keep your patrons updated: The System Status Management Tool
- Date:
- Tuesday, December 10, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
LibCal & Lending Hub Webinar for Public Libraries
- Date:
- Wednesday, December 11, 2024
- Time:
- 11:00am - 11:45am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
What Your Patrons are Telling You: Statistics in LibGuides
- Date:
- Wednesday, December 11, 2024
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Learning Lab: Boosting Survey Engagement with SMS
- Date:
- Wednesday, December 11, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Learning Lab
- Products Covered:
- Patron Point
- Register!
Build a LibGuide for a Strategic Plan
- Date:
- Thursday, December 12, 2024
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
SpringySession: From Proposal to Presentation: a Step-by-Step Guide to Conference Programs Using Springy Tools
- Date:
- Thursday, December 12, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps LibCal LibInsight LibWizard
- Register!
Best Practices for your New A-Z List
- Date:
- Tuesday, January 7, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal Basics: Creating Book Club Kits with the Equipment Module
- Date:
- Wednesday, January 8, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users Beginner Users Public Library Interest
- Products Covered:
- LibCal New session!
- Register!