Event Info

Learning Lab: Using Verify to Simplify Library Card Sign-Ups and Renewals

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Wednesday, February 26, 2025
12:00pm - 1:00pm (Eastern Time - US & Canada) change time zone

About:

Putting your best foot forward with new patrons starts with your card registration process. Join our February Learning Lab where guest speaker Amber McLain will pull back the curtain on how the Lakeland Library Cooperative delights new patrons and saves crucial staff time with automated account creation and card renewals via Patron Point's Verify program.

Amber McLain is the Member Services Manager for the Lakeland Library Cooperative in Grand Rapids, Michigan, which serves 41 libraries across eight counties that cater to over 150,000 patrons each month. She is in charge of patron-facing technology that supports libraries, such as Patron Point, their cooperative's app, and platform training.

This 1-hour presentation with Lakeland Library Cooperative's Amber McLain will cover:

  • What Verify is and how it works by Springy Dain
  • Why Lakeland Library Cooperative chose Verify
  • How they used Verify for their account creation and renewals
  • Time for Q&A

Registration is required. There are 388 seats available.

Registration & confirmation:

  • Registration for this event closes two hours before start time.
    • Registration closes at 10:00am US Eastern Time.
  • When registering, please use your institution email address and not a Gmail or general email address.
    • Using a general email address may delay your registration and ability to attend this webinar.
  • One hour before the event, you will receive an email with instructions for signing into the event.
    • If you wish to only receive the recording, please disregard this email.
  • Can't attend the live event? Simply register to receive the recording!
    • The recording will be sent a few days after the event.

*By registering for this event, you consent to be contacted by Springshare.

Note: This webinar is not an in-depth training session.
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