Understanding your LibAnswers Data
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Thursday, September 25, 2025
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone
About:
While you are answering tickets, chatting with patrons, creating FAQS, and entering Reference Analytics transactions, LibAnswers is keeping stats! Join us to review where you can find all of these stats and how to use them to improve service to your patrons.
We'll cover:
- Analyzing Ticket statistics
- Analyzing LibChat statistics
- Analyzing FAQ statistics
- How stats can help improve your service!
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
Careershift @ ACSN Conference (Alumni Career Services Network)
When: Monday, July 20 to Wednesday, July 22
Where: Duke University, Durham, NC
Website: myacsn.org/2026-acsn-conference
- From:
- Monday, July 20, 2026
- To:
- Wednesday, July 22, 2026
- Session Type:
- Live at Conference
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
More
- Date:
- Monday, July 20, 2026
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Adding Availability and Managing Appointments in LibCal
Are you just getting started with Appointments or need a refresher? In this 45 minute session, we'll talk about how to add new appointment availability and other important topics to get you...
More
- Date:
- Tuesday, July 21, 2026
- Time:
- 11:00am - 11:45am
- User Type/Language:
- Beginner Users Regular Level Users
- Products Covered:
- LibCal
- Register!
LibConnect Pro: Making the Most of Custom Fields
Your LibConnect Pro system includes patron field data that has been synced with patron data from your ILS. In addition to those preloaded fields, you also have the option to create and add your own...
More
- Date:
- Wednesday, July 22, 2026
- Time:
- 12:00pm - 12:45pm
- User Type/Language:
- Admin Account Level Users Public Library Interest
- Products Covered:
- LibConnect Pro New session!
- Register!
Getting Started with Incident and Issue Tracking
Libraries deal with a variety of issues – both major and minor – on a daily basis. While incidents are inevitable, poor reporting and response don't have to be with Incident and Issue Tracking....
More
- Date:
- Thursday, July 23, 2026
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibStaffer > Incident & Issue Tracking
- Register!
From Library to LMS: Embedding Library Resources in Your Course Pages
Students don't always make it to the library website, but they're constantly inside their courseware tool. What if your library's resources were already there waiting for them?
Join us for a webinar...
More
- Date:
- Monday, July 27, 2026
- Time:
- 1:00pm - 2:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibApps Admin Essentials
Being a LibApps admin is a powerful position! It's your job to oversee accounts and profiles and set up key integrations for your Springshare tools including LibAuth, your ILS, and the LTI tool, among...
More
- Date:
- Tuesday, July 28, 2026
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users Intermediate Users
- Products Covered:
- Multi-Product
- Register!
Learning Lab: Leveraging Bootstrap 5 to Get the Most Out of Your LibGuides
For many libraries, LibGuides has become the primary platform for delivering content and information to patrons and users. The recent upgrade from Bootstrap 3 CSS framework to Bootstrap 5 introduces a...
More
- Date:
- Wednesday, July 29, 2026
- Time:
- 11:00am - 12:00pm
- Session Type:
- Learning Lab
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibWizard: Build a Standalone Tutorial
Standalone tutorials in LibWizard have their own dedicated page to display tutorial content. Many types of content can be added to make learning interactive, including video, GIFs, and more....
More
- Date:
- Thursday, July 30, 2026
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibWizard
- Register!
