Understanding your LibAnswers Data
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Thursday, September 25, 2025
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone
2:00pm - 3:00pm (Eastern Time - US & Canada) change time zone
About:
While you are answering tickets, chatting with patrons, creating FAQS, and entering Reference Analytics transactions, LibAnswers is keeping stats! Join us to review where you can find all of these stats and how to use them to improve service to your patrons.
We'll cover:
- Analyzing Ticket statistics
- Analyzing LibChat statistics
- Analyzing FAQ statistics
- How stats can help improve your service!
Time Zone: Eastern Time - US & Canada (change)
Learning Lab: Demonstrating Cost-Savings Data with LibInsight
The University of Alabama at Birmingham's (UAB) Libraries have been entering into transformative agreements with a variety of publishers for the past several years. As this initiative gained traction,...
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- Date:
- Tuesday, August 26, 2025
- Time:
- 11:00am - 12:00pm
- Session Type:
- Learning Lab
- Products Covered:
- LibInsight
- Register!
Using LibCal Widgets to embed events, appointments and space bookings
Whether you use LibCal for event calendars, one-on-one appointments, or space reservations, you can use widgets to embed your LibCal content in your website! We've recently added the ability to SAVE...
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- Date:
- Tuesday, August 26, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal
- Register!
Your LibApps Account: Activating Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) is one of the gold standards for safeguarding web accounts against hackers, data breaches, and other online threats. At Springshare, we prioritize your data security...
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- Date:
- Wednesday, August 27, 2025
- Time:
- 9:00am - 9:30am
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Multi-Product New session!
- Register!
Smart Stats: Setting Up and Using Reference Analytics
In this short session, we'll configure the Reference Analytics module in LibAnswers, from setting up datasets to analyzing data.
We'll cover:
Configuring Ref Analytics datasets
Prompt data entry...
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- Date:
- Thursday, August 28, 2025
- Time:
- 11:00am - 11:40am
- User Type/Language:
- Admin Account Level Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers
- Register!
Getting Started with the 24/7 Co-Op as a Contributing Member Library
Is your Library a new contributing member to the 24/7 Co-Op? Or, are you a new admin of a Co-Op? Join us to learn the basics of Co-Op setup and administration.
We'll cover:
Adding users to the...
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- Date:
- Thursday, September 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Adding Availability and Managing Appointments in LibCal
Are you just getting started with Appointments or need a refresher? In this 45 minute session, we'll talk about how to add new appointment availability and other important topics to get you...
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- Date:
- Tuesday, September 9, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users Regular Level Users
- Products Covered:
- LibCal
- Register!
Build a LibGuide: Collection Showcase
Collections, whether digital or physical, are the heart of the library! Highlight them with their own guide! In today's session, we'll discuss what sort of content you may want to include to introduce...
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- Date:
- Wednesday, September 10, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
IGeLU Conference
When: Monday, September 15 - Wednesday, September 17
Where: Siena, Italy
Website: igelu.org/event/igelu-2025-conference-and-developers-day-siena
- From:
- Monday, September 15, 2025
- To:
- Wednesday, September 17, 2025
LibGuides Basics: Building Your First LibGuide - Top Nav
Ready to build your first LibGuide using Top Tab Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Monday, September 15, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
