Event Info

NorthCentral University: Gain Insight on Patrons' Search Habits
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
About:

Kira Litvin
Reference & Instruction Librarian
Using LibAnswers Query Spy.... To Your Advantage!
Query Spy can be a helpful insight into your patrons' questions and searching habits. I will demonstrate how I review Query Spy for search terms and question phrases that patrons use. I then will integrate the terms as Tags into existing FAQs to increase the chance that they will be discovered in new searches or create new FAQs if not in our system. I will demonstrate the different features in Query Spy to sort/view queries by submitted, matched, clicked on, and not submitted, as well as the option to mark as reviewed and/or add to FAQs.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Springshare Answers Your Questions: LibCal
- Date:
- Tuesday, July 8, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibCal New session!
- Register!
Visualizing Data with LibInsight Dashboards
- Date:
- Wednesday, July 9, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
LibGuides Basics: Building Your First LibGuide - Top Nav
- Date:
- Thursday, July 10, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Introducing LibSites: A Website Builder Made for Libraries
Setting Up Homework Help in LibAnswers
- Date:
- Monday, July 14, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers
- Register!
Learning Lab: Library Badging: Engaging Students with Interactive Tutorials in the Virtual Space
Preparing Your SpringyCamp Proposal
- Date:
- Wednesday, July 16, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- Multi-Product New session!
- Register!
Level Up LibGuides: Curate, Write, and Design Better Guides
- Date:
- Thursday, July 17, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Welcome Back: Revisiting Your Welcome Campaign
- Date:
- Thursday, July 17, 2025
- Time:
- 1:30pm - 2:10pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- Patron Point
- Register!