Event Info
NorthCentral University: Gain Insight on Patrons' Search Habits
2:00pm - 2:15pm (Eastern Time - US & Canada) change time zone
About:
Kira Litvin
Reference & Instruction Librarian
Using LibAnswers Query Spy.... To Your Advantage!
Query Spy can be a helpful insight into your patrons' questions and searching habits. I will demonstrate how I review Query Spy for search terms and question phrases that patrons use. I then will integrate the terms as Tags into existing FAQs to increase the chance that they will be discovered in new searches or create new FAQs if not in our system. I will demonstrate the different features in Query Spy to sort/view queries by submitted, matched, clicked on, and not submitted, as well as the option to mark as reviewed and/or add to FAQs.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
LibCal Basics: Event Calendar Setup
- Date:
- Monday, October 28, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Admin Account Level Users Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
SpringyCamp - All Libraries - Day 2: October 29
- Date:
- Tuesday, October 29, 2024
- Time:
- 12:00pm - 3:00pm
- User Type/Language:
- Beginner Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- SpringyCamp
- Register!
LibCal Basics: Space Booking Setup
- Date:
- Wednesday, October 30, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Admin Account Level Users Beginner Users Public Library Interest
- Products Covered:
- LibCal > Spaces & Equipment
- Register!
Setting Up LibCal Hours, Exceptions, Holidays and more!
- Date:
- Thursday, October 31, 2024
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibCal
- Register!
LibCal Basics: Creating & Managing Events
- Date:
- Thursday, October 31, 2024
- Time:
- 3:00pm - 3:45pm
- User Type/Language:
- Beginner Users Public Library Interest
- Products Covered:
- LibCal
- Register!
One Stop Data Shop: Streamlining ACRL Data Collection with LibInsight
- Date:
- Monday, November 4, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibInsight
- Register!
Lions and Tigers and...Monsters! Build a Chatbot Adventure
- Date:
- Tuesday, November 5, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers > LibChat LibAnswers New session!
- Register!
Creating Popular Appointments with LibCal
- Date:
- Wednesday, November 6, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal New session!
- Register!
Library Journal Directors' Summit (Columbia, SC)
- From:
- Thursday, November 7, 2024
- To:
- Friday, November 8, 2024