In this session:
Are you setting up a brand new LibAnswers system? Get to know the different parts of LibAnswers first and see how they all work together! Then, set up a plan to configure queues, create FAQ groups, set up Ref Analytics datasets, and manage LibChat.
- LibAnswers system overview
- Planning queues, FAQ groups, Ref Analytics datasets, and LibChat widgets and departments
This session is intended for: Admin Users
Products covered: LibAnswers
Registration is not required, but is recommended to receive a reminder email and ics file to add to your calendar.
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