In this session:
Are you setting up a brand new LibAnswers system? Get to know the different parts of LibAnswers first and see how they all work together! Then, set up a plan to configure queues, create FAQ groups, set up Ref Analytics datasets, and manage LibChat.
- LibAnswers system overview
- Planning queues, FAQ groups, Ref Analytics datasets, and LibChat widgets and departments
Recommended Help Guide: Getting Started with New LibAnswers Systems
This session is intended for: Admin Users
Products covered: LibAnswers
Training Session Software
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