LibAnswers System Overview & Planning
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Wednesday, May 23, 2018
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
About:
Are you setting up a brand new LibAnswers system? Get to know the different parts of LibAnswers first and see how they all work together! Then, set up a plan to configure queues, create FAQ groups, set up Ref Analytics datasets, and manage LibChat.
Learning Objectives:
- LibAnswers system overview
- Planning queues, FAQ groups, Ref Analytics datasets, and LibChat widgets and departments
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
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- User Type/Language:
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- Products Covered:
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- Register!
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- Date:
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- Time:
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- Date:
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- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
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- Date:
- Thursday, July 31, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
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- Register!
