Event Title

LibAnswers System Overview & Planning

Wednesday, May 23, 2018
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone

Event Details

Details

Products Covered:
LibAnswers  
Location:
LibAnswers Training Room: https://springshare.zoom.us/j/393214184
Session Type:
Build It Session
Springy:
Carrie Williams

About:

Are you setting up a brand new LibAnswers system? Get to know the different parts of LibAnswers first and see how they all work together! Then, set up a plan to configure queues, create FAQ groups, set up Ref Analytics datasets, and manage LibChat.

Learning Objectives:

  • LibAnswers system overview
  • Planning queues, FAQ groups, Ref Analytics datasets, and LibChat widgets and departments
User Type:
Admin Account Level Users  
Registration has closed.

Webinar Software

For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.