LibAnswers System Overview & Planning

Wednesday, May 23, 2018
2:00pm - 2:45pm U.S. ET
Carrie Williams
Session type:
Training Session
LibAnswers Training Room: https://springshare.zoom.us/j/928371807
Products covered:
User Level:
Admin Users  

In this session:

Are you setting up a brand new LibAnswers system? Get to know the different parts of LibAnswers first and see how they all work together! Then, set up a plan to configure queues, create FAQ groups, set up Ref Analytics datasets, and manage LibChat.

Learning Objectives:

  • LibAnswers system overview
  • Planning queues, FAQ groups, Ref Analytics datasets, and LibChat widgets and departments

Recommended Help Guide: Getting Started with New LibAnswers Systems

This session is intended for: Admin Users

Products covered: LibAnswers

Registration has closed.

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