Event Title

LibAnswers System Overview & Planning
Wednesday, May 23, 2018
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:45pm (Eastern Time - US & Canada) change time zone
Event Details
Details
- Products Covered:
- LibAnswers
- Location:
- LibAnswers Training Room: https://springshare.zoom.us/j/393214184
- Session Type:
- Build It Session
- Springy:
- Carrie Williams
About:
Are you setting up a brand new LibAnswers system? Get to know the different parts of LibAnswers first and see how they all work together! Then, set up a plan to configure queues, create FAQ groups, set up Ref Analytics datasets, and manage LibChat.
Learning Objectives:
- LibAnswers system overview
- Planning queues, FAQ groups, Ref Analytics datasets, and LibChat widgets and departments
Registration has closed.
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.