Streamline Email & Gather Stats with LibAnswers

Thursday, March 22, 2018
3:45pm - 4:00pm U.S. ET
Talia Richards
Session type:
Sneak Peek / Product Tour
ALA-Midwinter, Seattle: Booth 1004
Products covered:

In this session:

Get Out of Your Inbox...and Get Into LibAnswers

LibAnswers is your online communication platform allowing you to streamline online reference services and retain accurate statistics. 

We'll Cover:

  • Quick Overview of LibAnswers - Quickly explore all the components that LibAnswers has to offer.
  • Question Submission Form - Replace your 'Ask Us' forms with a LibAnswers Question Form and route questions into your LibAnswers queue. 
  • Email Integration - Funnel email reference questions into LibAnswers. 
  • Stats Overview - Explore some of the stats you have access to for better and more accurate reporting. 

Products covered: LibAnswers

Training Session Software

For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.