Streamline Email & Gather Stats with LibAnswers
- Thursday, March 22, 2018
- 3:45pm - 4:00pm U.S. ET
- Talia Richards
- Session type:
- Sneak Peek / Product Tour
- ALA-Midwinter, Seattle: Booth 1004
- Products covered:
In this session:
Get Out of Your Inbox...and Get Into LibAnswers
LibAnswers is your online communication platform allowing you to streamline online reference services and retain accurate statistics.
- Quick Overview of LibAnswers - Quickly explore all the components that LibAnswers has to offer.
- Question Submission Form - Replace your 'Ask Us' forms with a LibAnswers Question Form and route questions into your LibAnswers queue.
- Email Integration - Funnel email reference questions into LibAnswers.
- Stats Overview - Explore some of the stats you have access to for better and more accurate reporting.
Products covered: LibAnswers
Training Session Software
For our sessions we use Zoom. There is a small browser plug in required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.