Event Title

Answer Patron Questions with LibAnswers
Thursday, February 27, 2020
3:00pm - 3:15pm (Eastern Time - US & Canada) change time zone
3:00pm - 3:15pm (Eastern Time - US & Canada) change time zone
Event Details
Details
- Products Covered:
- Flash Presentation LibAnswers
- Location:
- PLA 2020: Booth #641
- Session Type:
- Live @Conference
- Springy:
- Talia Richards
About:
... even when they're not in the library
With LibAnswers, you can:
- Provide live chat reference from your library website, catalog, or any webpage with optional 24/7 coverage;
- Turn frequently asked question into searchable FAQs;
- Answer patron tweets, Facebook posts/DMs, and SMS all from one interface
- ... and more!
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.