LibAnswers FAQs: Become a Power User
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Thursday, March 6, 2025
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
2:00pm - 2:40pm (Eastern Time - US & Canada) change time zone
About:
LibAnswers allows you to create an online knowledge base of FAQs that your patrons can access 24/7. If one of your responsibilities is to create and update your FAQs, this session is for you. It is geared toward regular-level users (though admins are also welcome!).
We'll cover:
- Three ways to create FAQs (and a bit on FAQ groups!)
- Best practices for effective FAQs
- Ensuring your FAQs are accessible
- Using topics and keywords for FAQ findability
- Scheduling FAQs
Time Zone: Eastern Time - US & Canada (change)
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Does your library house any Special Collections? Highlight them with their own guide! In today's session, we'll discuss what sort of content you may want to include to introduce users to your...
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- Date:
- Tuesday, March 4, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
SCELCapalooza
When: Wednesday, March 5
Where: Loyola Marymount University in Los Angeles, CA
Website: scelc.org/scelcapalooza
Presentation by Springy Michelle:
Title: Databases A-Z: From LibGuides User...
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- Date:
- Wednesday, March 5, 2025
- Time:
- All Day Event
Libraries + LibMaps: The Perfect Match
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Join us for a sneak-peek webinar and learn all about LibMaps interactive floor mapping and stack holdings wayfinding functionality. LibMaps helps patrons find their way around the...
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- Date:
- Wednesday, March 5, 2025
- Time:
- 10:30am - 11:30am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!
Creating Accessible Content in LibGuides: Titles and Text
LibGuides is designed to be accessible right out of the box! But as a guide creator, you need to know basic accessibility practices to ensure that the text and other content that you add to your guide...
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- Date:
- Wednesday, March 5, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
LibAnswers FAQs: Become a Power User
LibAnswers allows you to create an online knowledge base of FAQs that your patrons can access 24/7. If one of your responsibilities is to create and update your FAQs, this session is for you. It is...
More
- Date:
- Thursday, March 6, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers New session!
- Register!
LibGuides: Become a Power User
Are you a regular-level LibGuides user looking to advance your skills and improve your guides? Join us to learn some tips and tricks to make your work easier and your LibGuides more effective.
We'll...
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- Date:
- Tuesday, March 11, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users Public Library Interest
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Best Practices for Chatbot
Chatbot in LibAnswers can help you answer your patrons’ basic questions while directing them to personal help when needed. You can create a single chatbot, or make new chatbots for different uses!...
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- Date:
- Wednesday, March 12, 2025
- Time:
- 9:00am - 9:40am
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- Early Bird/EU Opt Time LibAnswers LibAnswers > LibChat
- Register!
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- Date:
- Thursday, March 13, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Tuesday, March 18, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
