Event Info

Build a Chatbot: Satisfaction survey with LibAnswers and LibWizard
12:00pm - 12:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot serves as the first point of contact for your online patrons, guiding them through options, and passing them on to a resource or staff member as needed. There are hundreds of potential uses for chatbot. In this short session, we'll show you step by step how to integrate a LibWizard user satisfaction survey in Chatbot and embed it in a widget on your library website.
We'll cover:
- Creating a new chatbot flow
- Using the LibWizard survey integration
- Applying a flow to a chat widget
- Embedding your chat widget on a webpage
Note: Chatbot is available for most LibAnswers sites! Chatbot can be used whether or not your library currently uses live chat operators.
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Computers in Libraries 2025 - Booth #315
- From:
- Tuesday, March 25, 2025
- To:
- Thursday, March 27, 2025
- Session Type:
- Live @Conference
New Features: Enhance your LibAnswers Question Forms
- Date:
- Tuesday, March 25, 2025
- Time:
- 11:00am - 11:25am
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers New session!
- Register!
LibMaps: Find Books, Spaces, & Places
- Date:
- Wednesday, March 26, 2025
- Time:
- 10:30am - 11:30am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!
Training Tidbit: Graded quizzes and tutorials with LibWizard
- Date:
- Wednesday, March 26, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibWizard
- Register!
LibCal: Aspectos esenciales para los administradores
- Date:
- Thursday, March 27, 2025
- Time:
- 10:00am - 10:50am
- User Type/Language:
- Admin Account Level Users En Español
- Products Covered:
- LibCal ¡Sesión nueva!
- Register!
Texas Library Association Annual Conference (TLA) - Booth #2027
- From:
- Tuesday, April 1, 2025
- To:
- Thursday, April 3, 2025
ACRL Conference - Booth #716
- From:
- Wednesday, April 2, 2025
- To:
- Friday, April 4, 2025
Creating Accessible Content in LibGuides: Embedded Content and Media
- Date:
- Wednesday, April 2, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Creating Trauma-Informed Library Tutorials Using LibWizard
- Date:
- Wednesday, April 2, 2025
- Time:
- 5:45pm - 6:00pm
- Session Type:
- Guest Presenter
- Products Covered:
- Flash Presentation Librarian Guest Presenter LibWizard