Build a Chatbot: Satisfaction survey with LibAnswers and LibWizard
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Wednesday, April 12, 2023
12:00pm - 12:30pm (Eastern Time - US & Canada) change time zone
12:00pm - 12:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot serves as the first point of contact for your online patrons, guiding them through options, and passing them on to a resource or staff member as needed. There are hundreds of potential uses for chatbot. In this short session, we'll show you step by step how to integrate a LibWizard user satisfaction survey in Chatbot and embed it in a widget on your library website.
We'll cover:
- Creating a new chatbot flow
- Using the LibWizard survey integration
- Applying a flow to a chat widget
- Embedding your chat widget on a webpage
Note: Chatbot is available for most LibAnswers sites! Chatbot can be used whether or not your library currently uses live chat operators.
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
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