Getting Started with Chatbot for LibAnswers
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Monday, April 17, 2023
3:00pm - 4:00pm (Eastern Time - US & Canada) change time zone
3:00pm - 4:00pm (Eastern Time - US & Canada) change time zone
About:
Chatbot serves as the first point of contact for your online patrons, guiding them through options, and passing them on to a resource or staff member as needed. Chatbot can route patron questions to specific chat departments, prompt your user to create a new LibAnswers ticket, execute a LibGuides or LibAnswers search, or even direct them to a LibCal resource or LibWizard form. Chatbot can be used whether or not your library currently uses live chat operators.
Learn how to set up Chatbot for your site!
We'll cover:
- Getting to know Chatbot for LibAnswers
- Setting up a flow
- Using the question bank
- Applying a flow to a chat widget
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
Computers in Libraries 2025 - Booth #315
When: Tuesday, March 25 - Thursday, March 27
Where: Hyatt Regency Crystal City in Arlington, VA
Website: computersinlibraries.infotoday.com/2025
- From:
- Tuesday, March 25, 2025
- To:
- Thursday, March 27, 2025
- Session Type:
- Live @Conference
New Features: Enhance your LibAnswers Question Forms
Our most recent release brought two small but mighty changes related to your LibAnswers question forms. You can now add a patron identifier field to your form to capture a patron's ID or barcode in...
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- Date:
- Tuesday, March 25, 2025
- Time:
- 11:00am - 11:25am
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers New session!
- Register!
LibMaps: Find Books, Spaces, & Places
Introducing LibMaps
Join us for a sneak-peek webinar and learn all about LibMaps interactive floor mapping and stack holdings wayfinding functionality. LibMaps helps patrons find their way around the...
More
- Date:
- Wednesday, March 26, 2025
- Time:
- 10:30am - 11:30am
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal > LibMaps
- Register!
Training Tidbit: Graded quizzes and tutorials with LibWizard
LibWizard Quizzes and Tutorials offer the option to test your students' and library patrons' understanding. In this short session, we'll cover how to set up automatic grading for your quiz or...
More
- Date:
- Wednesday, March 26, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibWizard
- Register!
LibCal: Aspectos esenciales para los administradores
¿Es usted un nuevo administrador de LibCal? ¿O es un administrador con mucha experiencia que necesita repasar sus habilidades administrativas? Desde eventos y citas hasta configuraciones y...
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- Date:
- Thursday, March 27, 2025
- Time:
- 10:00am - 10:50am
- User Type/Language:
- Admin Account Level Users En Español
- Products Covered:
- LibCal ¡Sesión nueva!
- Register!
Texas Library Association Annual Conference (TLA) - Booth #2027
When: Tuesday, April 1 - Thursday, April 3
Where: Kay Bailey Hutchison Convention Center in Dallas, TX
Website: txla.org/annual-conference
- From:
- Tuesday, April 1, 2025
- To:
- Thursday, April 3, 2025
ACRL Conference - Booth #716
When: Wednesday, April 2 - Friday, April 4
Where: Minneapolis Convention Center in Minneapolis, MN
Website: web.cvent.com/event/98632c12-9bee-4ab5-bb05-5fcf69f453a4/summary
Exhibit Hall Schedule:...
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- From:
- Wednesday, April 2, 2025
- To:
- Friday, April 4, 2025
Creating Accessible Content in LibGuides: Embedded Content and Media
LibGuides is designed to be accessible right out of the box! But as a guide creator, you need to know basic accessibility practices to ensure that the text and other content that you add to your guide...
More
- Date:
- Wednesday, April 2, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Creating Trauma-Informed Library Tutorials Using LibWizard
University of North Carolina Wilmington found asynchronous content to present some challenges. How could they make these learning experiences more engaging, inclusive, and well-integrated?
In this...
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- Date:
- Wednesday, April 2, 2025
- Time:
- 5:45pm - 6:00pm
- Session Type:
- Guest Presenter
- Products Covered:
- Flash Presentation Librarian Guest Presenter LibWizard
