Event Info

Los primeros pasos con Chatbot
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot sirve como el primer punto de contacto para sus usuarios en línea, guiándolos a través de opciones y pasándolos a un recurso o miembro del personal según sea necesario. Chatbot puede enrutar las preguntas de los usuarios a departamentos de chat específicos, solicitar a su usuario que cree una nueva solicitud de LibAnswers, ejecutar una búsqueda de LibGuides o LibAnswers o incluso dirigirlos a un recurso de LibCal o un formulario de LibWizard. El Chatbot se puede usar ya sea que su biblioteca use o no operadores de chat en vivo.
¡Aprendan a configurar Chatbot para sus sitios!
Los tópicos a cubrir:
- Una introducción a Chatbot
- Configuración de un flujo
- El banco de preguntas
- La aplicación de un flujo a un widget de chat
- Las estadísticas y transcripciones de Chatbot
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Getting Started with the 24/7 Co-Op as a Contributing Member Library
- Date:
- Thursday, September 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Beginner Users
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Adding Availability and Managing Appointments in LibCal
- Date:
- Tuesday, September 9, 2025
- Time:
- 11:00am - 11:45am
- User Type/Language:
- Beginner Users Regular Level Users
- Products Covered:
- LibCal
- Register!
Build a LibGuide: Collection Showcase
- Date:
- Wednesday, September 10, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
IGeLU Conference
- From:
- Monday, September 15, 2025
- To:
- Wednesday, September 17, 2025
LibGuides Basics: Building Your First LibGuide - Top Nav
- Date:
- Monday, September 15, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
What's New in LibCal 2025
- Date:
- Tuesday, September 16, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal LibCal > LibMaps New session!
- Register!
ARSL Annual Conference
- Date:
- Wednesday, September 17, 2025
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- Time:
- All Day Event
Build a LibGuide for New Faculty
- Date:
- Wednesday, September 17, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibAnswers LibCal LibGuides & LibGuides CMS
- Register!
ARSL Annual Conference
- Date:
- Thursday, September 18, 2025
Show more dates
- Time:
- All Day Event