Event Info
Los primeros pasos con Chatbot
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot sirve como el primer punto de contacto para sus usuarios en línea, guiándolos a través de opciones y pasándolos a un recurso o miembro del personal según sea necesario. Chatbot puede enrutar las preguntas de los usuarios a departamentos de chat específicos, solicitar a su usuario que cree una nueva solicitud de LibAnswers, ejecutar una búsqueda de LibGuides o LibAnswers o incluso dirigirlos a un recurso de LibCal o un formulario de LibWizard. El Chatbot se puede usar ya sea que su biblioteca use o no operadores de chat en vivo.
¡Aprendan a configurar Chatbot para sus sitios!
Los tópicos a cubrir:
- Una introducción a Chatbot
- Configuración de un flujo
- El banco de preguntas
- La aplicación de un flujo a un widget de chat
- Las estadísticas y transcripciones de Chatbot
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Texas Library Association Annual Conference (TLA) Booth #1733
- Date:
- Friday, April 19, 2024
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- Time:
- All Day Event
Free Image Resources with Springy Tools
- Date:
- Monday, April 22, 2024
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- Multi-Product
- Register!
What Your Patrons are Telling You: Statistics in LibGuides
- Date:
- Tuesday, April 23, 2024
- Time:
- 1:00pm - 1:45pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Creating recurring events for Kids Programs in Public Libraries
- Date:
- Wednesday, April 24, 2024
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibCal
- Register!
Best Practices for Resources Icons in LibGuides
- Date:
- Thursday, April 25, 2024
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibCal: Events, Spaces, Tickets, and more
- Date:
- Thursday, April 25, 2024
- Time:
- 2:00pm - 3:00pm
- Session Type:
- Product Demo / Sneak Peek
- Products Covered:
- LibCal Sales Demonstrations
- Register!
Patron Point: Email Previewing and Testing with Dynamic Content in Emails
- Date:
- Friday, April 26, 2024
- Time:
- 12:30pm - 1:00pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- Patron Point
- Register!
Summer Reading Programs for Adults in LibGuides with Events in LibCal
- Date:
- Monday, April 29, 2024
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Sharing Library News with a LibGuides Blog
- Date:
- Tuesday, April 30, 2024
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!