Event Info

Los primeros pasos con Chatbot
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot sirve como el primer punto de contacto para sus usuarios en línea, guiándolos a través de opciones y pasándolos a un recurso o miembro del personal según sea necesario. Chatbot puede enrutar las preguntas de los usuarios a departamentos de chat específicos, solicitar a su usuario que cree una nueva solicitud de LibAnswers, ejecutar una búsqueda de LibGuides o LibAnswers o incluso dirigirlos a un recurso de LibCal o un formulario de LibWizard. El Chatbot se puede usar ya sea que su biblioteca use o no operadores de chat en vivo.
¡Aprendan a configurar Chatbot para sus sitios!
Los tópicos a cubrir:
- Una introducción a Chatbot
- Configuración de un flujo
- El banco de preguntas
- La aplicación de un flujo a un widget de chat
- Las estadísticas y transcripciones de Chatbot
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
Adding CSS to LibGuides
- Date:
- Tuesday, June 3, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Getting Started with LibChat
- Date:
- Wednesday, June 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibAnswers > LibChat
- Register!
LibGuides Basics: Building Your First LibGuide - Side Nav
- Date:
- Thursday, June 5, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
CareerShift @ NACE Conference + Expo (National Association of Colleges and Employers) - Booth #1005
- From:
- Monday, June 9, 2025
- To:
- Wednesday, June 11, 2025
Your LibApps Account: Activating Multi-Factor Authentication (MFA)
- Date:
- Monday, June 9, 2025
- Time:
- 9:00am - 9:30am
- User Type/Language:
- Admin Account Level Users Beginner Users Advanced Users Intermediate Users
- Products Covered:
- Early Bird/EU Opt Time Multi-Product New session!
- Register!
Springshare Answers Your Questions: LibGuides
- Date:
- Tuesday, June 10, 2025
- Time:
- 12:00pm - 12:40pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Forms and Surveys for Libraries
- Date:
- Wednesday, June 11, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibWizard
- Register!
Training Tidbit: Adding Accordions to LibGuides
- Date:
- Thursday, June 12, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users Advanced Users
- Register!
A-Z Database Sublists & Resource Lists
- Date:
- Monday, June 16, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!