Los primeros pasos con Chatbot
Print the page Add to a Calendar using iCal
Share page on Facebook This link opens in a new window
Add to Google Calendar This link opens in a new window
Share page on Twitter This link opens in a new window
Thursday, April 20, 2023
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot sirve como el primer punto de contacto para sus usuarios en línea, guiándolos a través de opciones y pasándolos a un recurso o miembro del personal según sea necesario. Chatbot puede enrutar las preguntas de los usuarios a departamentos de chat específicos, solicitar a su usuario que cree una nueva solicitud de LibAnswers, ejecutar una búsqueda de LibGuides o LibAnswers o incluso dirigirlos a un recurso de LibCal o un formulario de LibWizard. El Chatbot se puede usar ya sea que su biblioteca use o no operadores de chat en vivo.
¡Aprendan a configurar Chatbot para sus sitios!
Los tópicos a cubrir:
- Una introducción a Chatbot
- Configuración de un flujo
- El banco de preguntas
- La aplicación de un flujo a un widget de chat
- Las estadísticas y transcripciones de Chatbot
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
Best Practices for LibChat
Whether you are new to LibChat or a seasoned operator, we've got some best practices to share with you. Join us to ensure you have everything set up to provide the best service possible to your chat...
More
- Date:
- Thursday, October 16, 2025
- Time:
- 1:00pm - 1:40pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibAnswers > LibChat New session!
- Register!
Getting to Know LibConnect Pro
LibConnect Pro is an email marketing tool that integrates with your ILS, allowing you to deliver the right message to the right patron at the right time. Join us to learn how to segment your audience,...
More
- Date:
- Tuesday, October 21, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users Public Library Interest Regular Level Users
- Products Covered:
- LibConnect Pro New session!
- Register!
Building Your First LibGuide - Side Nav
Ready to build your first LibGuide using Side Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
More
- Date:
- Wednesday, October 22, 2025
- Time:
- 11:00am - 12:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Training Tidbit: Search and Replace
The Search & Replace tool in LibGuides is a quick way to make bulk changes to text across your entire site. This powerful tool is available to admin-level users and can by used to modify most content...
More
- Date:
- Thursday, October 23, 2025
- Time:
- 1:00pm - 1:30pm
- User Type/Language:
- Admin Account Level Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Share and reuse LibWizard forms, surveys, quizzes, and tutorials
With the September 2025 code release, there's now an option to share your LibWizard Forms, Surveys, Quizzes and Tutorials with other LibWizard sites. Sharing forms, surveys, quizzes and tutorials is...
More
- Date:
- Tuesday, October 28, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users Intermediate Users Regular Level Users
- Products Covered:
- LibWizard New session!
- Register!
Designing Your LibCal Homepage
Want to make your LibCal homepage pop? Looking for ways to engage your users and provide the info they need front and center? Join us for a session where we will show how to organize existing content,...
More
- Date:
- Thursday, October 30, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users
- Products Covered:
- LibCal
- Register!
Navigating your library spaces and collections with LibMaps
LibMaps allows your students, researchers and library patrons to discover your collections, services, study spaces and more!
In today's session, we'll cover an overview of LibMaps, including the...
More
- Date:
- Tuesday, November 4, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibCal > LibMaps New session!
- Register!
Training Tidbit: Copying an Existing Guide
One of the best features of LibGuides is that you can reuse all kinds of content - even guides themselves! If you're thinking about copying an existing guide from your own LibGuides site, or from...
More
- Date:
- Wednesday, November 5, 2025
- Time:
- 12:00pm - 12:30pm
- User Type/Language:
- Beginner Users Regular Level Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
Best Practices for Images & Gallery Boxes
Enhance your LibGuides with images in rich text and with gallery boxes. Images are an important part of your guides, so it's important to choose the right image size and file type. Learn all about...
More
- Date:
- Thursday, November 6, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
