Los primeros pasos con Chatbot
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Thursday, April 20, 2023
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
12:30pm - 1:30pm (Eastern Time - US & Canada) change time zone
About:
Chatbot sirve como el primer punto de contacto para sus usuarios en línea, guiándolos a través de opciones y pasándolos a un recurso o miembro del personal según sea necesario. Chatbot puede enrutar las preguntas de los usuarios a departamentos de chat específicos, solicitar a su usuario que cree una nueva solicitud de LibAnswers, ejecutar una búsqueda de LibGuides o LibAnswers o incluso dirigirlos a un recurso de LibCal o un formulario de LibWizard. El Chatbot se puede usar ya sea que su biblioteca use o no operadores de chat en vivo.
¡Aprendan a configurar Chatbot para sus sitios!
Los tópicos a cubrir:
- Una introducción a Chatbot
- Configuración de un flujo
- El banco de preguntas
- La aplicación de un flujo a un widget de chat
- Las estadísticas y transcripciones de Chatbot
Registration has closed.
Time Zone: Eastern Time - US & Canada (change)
ALA Annual Conference - Booth #439
When: Friday, June 27 - Monday, June 30
Where: Pennsylvania Convention Center in Philadelphia, PA
Website: 2025.alaannual.org
Exhibit Hall Schedule:
Friday, June 27: 5:30 pm – 7:00 pm...
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- From:
- Friday, June 27, 2025
- To:
- Monday, June 30, 2025
Best Practices for Starting a LibGuide
Just getting started creating guides? Join us for a beginner-level training session that builds on the basics. In our 45 minute session, we'll talk about planning your guides, ideas for how to...
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- Date:
- Tuesday, July 1, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Springshare Answers Your Questions: LibCal
At Springshare, we answer LOTS of questions about LibCal every day. From Events to Appointments, settings to syncing, in this session, you'll learn about Springshare customers' most frequently asked...
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- Date:
- Tuesday, July 8, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibCal New session!
- Register!
Visualizing Data with LibInsight Dashboards
With LibInsight you can create sharable dashboards with your library's important stats, charts, text, and images. Learn how to share this information with your stakeholders and show them all the great...
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- Date:
- Wednesday, July 9, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Advanced Users Intermediate Users
- Products Covered:
- LibInsight
- Register!
LibGuides Basics: Building Your First LibGuide - Top Nav
Ready to build your first LibGuide using Top Tab Navigation? Not sure how to get started? In this session, we will walk through the basics of building a guide.
We'll cover:
Logging into and...
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- Date:
- Thursday, July 10, 2025
- Time:
- 12:00pm - 1:00pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Introducing LibSites: A Website Builder Made for Libraries
Introducing LibSites with Personalized Patron Portal
Have you heard the buzz about LibSites yet? Did you catch a sneak peek at ACRL or our webinar in May? Here's your chance to take a...
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Setting Up Homework Help in LibAnswers
Before the school year begins, let's make sure your patrons know where to find homework help! Every library can anticipate the questions that students using your library will ask! Whether it's general...
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- Date:
- Monday, July 14, 2025
- Time:
- 1:00pm - 2:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers
- Register!
Learning Lab: Library Badging: Engaging Students with Interactive Tutorials in the Virtual Space
Pushing the boundaries of LibWizard, the Content Creation team at Southern New Hampshire University’s (SNHU) Shapiro Library was tasked with creating fun and interactive learning objects that could...
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Preparing Your SpringyCamp Proposal
SpringyCamp, our annual, virtual conference will happen this fall, and we are looking for Springy clients to share their stories! If you are interested in submitting a proposal for SpringyCamp (or any...
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- Date:
- Wednesday, July 16, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Intermediate Users Public Library Interest
- Products Covered:
- Multi-Product New session!
- Register!
