Event Info

SpringySession: The Hidden Engine of UX: Why the Right Tool Still Beats the Smart Tool

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Thursday, November 6, 2025
1:00pm - 2:00pm (Eastern Time - US & Canada) change time zone

About:

While the buzz around AI in libraries grows louder, sometimes the smartest technology isn’t artificial – it’s simply well-designed and reliable. The best library tech often goes unnoticed by patrons because it just works.

This SpringySession takes attendees behind the curtain of smooth, human-centered library experiences powered by Springshare’s intuitive tools like LibGuides, LibCal, LibMaps, LibSites, LibAnswers, and more. We’ll examine how human-centered platforms reduce friction, support equity, and scale services – all while respecting librarians’ expertise and preserving the library’s role as a trusted, human-driven institution. In a time when automation can overstep, Springshare tools help libraries remain accessible, adaptable, and deeply personal. Join us for a provocative look at why choosing proven, accessible tools matters more than chasing trends.

This 1-hour webinar will cover:

  • What "smart" tech really looks like for libraries
  • Mapping the user experience journey
  • Example scenarios – and their solutions
  • Tips for aligning Springy Tools to the UX journey
  • Time for Q&A

Registration is required. There are 500 seats available.

Meet the speaker:

Talia Resendes is the head of the Marketing team here at Springshare. Prior to becoming a Springy, she worked as the Digital Initiatives Librarian at Johnson & Wales University for over 5 years. Talia enjoys knitting, upcycling furniture, and relaxing in her cabin in the Catskills.

 

What is a SpringySession?

SpringySessions give the Springshare team the chance to share what we've learned from our years of experience in marketing, outreach, programming, customer service, and more. These webinars cover a variety of topics aimed at providing you with real-world strategies that you can implement in your organization. Watch our previous SpringySessions.

Registration & confirmation:

  • Registration for this event closes two hours before start time.
    • Registration closes at 11:00am US Eastern Time.
  • When registering, please use your institution email address and not a Gmail or general email address.
    • Using a general email address may delay your registration and ability to attend this webinar.
  • One hour before the event, you will receive an email with instructions for signing into the event.
    • If you wish to only receive the recording, please disregard this email.
  • Can't attend the live event? Simply register to receive the recording!
    • The recording will be sent a few days after the event.

*By registering for this event, you consent to be contacted by Springshare.

Note: This webinar is not an in-depth training session.
For help, please consult our help documentation and/or contact our support team.