Event Info

Planning your First Chatbot Flow: Mini Workshop
2:00pm - 2:30pm (Eastern Time - US & Canada) change time zone
About:
Let's get ready to build your first Chatbot! Chatbot is not AI, but a way to direct your patrons to your library resources, FAQs and other library-curated resources. Are you ready to try chatbot?
Join us for a 20 minute brainstorming session to help you plan your flows.
We'll cover:
- Ideas for your first Chatbot
- Understanding the Question Bank
- Understanding a flow
In a follow up session, we'll cover the details of setting up a flow and adding it to a chat widget: Getting Started with Chatbot for LibAnswers
Webinar Software
Webinar Software
For our sessions, we use Zoom. There is a webinar client required for entering the webinar. It will download automatically when joining the webinar or can be downloaded in advance (Zoom Client for Meetings). For additional help using Zoom, check out our Trouble Shooting Guide.
Upcoming Sessions
Time Zone: Eastern Time - US & Canada (change)
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- User Type/Language:
- Admin Account Level Users
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- Date:
- Wednesday, April 23, 2025
- Time:
- 1:00pm - 2:00pm
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- Learning Lab
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- Date:
- Wednesday, April 23, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Beginner Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS New session!
- Register!
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- Date:
- Tuesday, April 29, 2025
- Time:
- 1:00pm - 1:20pm
- User Type/Language:
- Advanced Users Intermediate Users Public Library Interest
- Products Covered:
- LibAnswers LibAnswers > LibChat New session!
- Register!
Using the LibCal API in Patron Point
- Date:
- Wednesday, April 30, 2025
- Time:
- 2:00pm - 2:40pm
- User Type/Language:
- Admin Account Level Users Advanced Users Public Library Interest
- Products Covered:
- LibCal Multi-Product Patron Point
- Register!
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- Date:
- Thursday, May 1, 2025
- Time:
- 10:00am - 11:00am
- User Type/Language:
- Beginner Users En Español
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Build-a-LibGuide: Reusable Content & Style Guidelines
- Date:
- Tuesday, May 6, 2025
- Time:
- 2:00pm - 3:00pm
- User Type/Language:
- Admin Account Level Users Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
LibGuides CMS: Making the most of Groups
- Date:
- Wednesday, May 7, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Intermediate Users
- Products Covered:
- LibGuides & LibGuides CMS
- Register!
Adding Availability and Managing Appointments in LibCal
- Date:
- Thursday, May 8, 2025
- Time:
- 2:00pm - 2:45pm
- User Type/Language:
- Beginner Users
- Products Covered:
- LibCal
- Register!